Driven professional with 15 years of experience in varied industry. Possessing exceptional work ethic and desire to go above and beyond to exceed organization expectations. History of thriving in team-oriented environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fraud & Prevention Specialist
Nordia-Bell
Implementation of robust fraud prevention strategies, coupled with the utilization of a powerful CRM system, leading to an outstanding quality performance of 91.4%
Timely resolution of issues was ensured through highly effective case management techniques.
Academic Counselor
Academy of Learning College
Connected with clients, fostering an environment of unconditional regard
Collaborated with students to encourage academic advancement and fostered an environment of self-efficacy, inspiring students to take ownership of their academic achievements.
Entrepreneur
Swarnim Creations
Setting up the business venture and building a firm client base by getting business from various professional institutions and Clientele building
Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution.
Operations Manager
Delhi Public School
Initiated & coordinated various academic, administrative, and cultural activities for the school
Cultivated positive relationships with parents to support and nurture a healthy relationship and positive environment
Conducted workshops for effective parenting.
School Counselor & Academic Program Coordinator
LHS Education
08.2012 - 07.2019
Partnered with teaching staff to develop and improve curriculum offerings for students
Dealt with child and parent trauma with counselling and other bonding exercises
Organized mindful meditation for parents and took workshops on relationship and parenting.
Education
Skills
Deep understanding of relationship dynamics
Counselling (Students, Parent, Relationship)
Solution focused coaching skills
Team building
Excellent verbal and written communication
Friendly, positive attitude
Fundraisingexperience
Successfully raised $42,000 on GoFundMe for a brave cancer survivor to ensure he received the necessary surgery.
Raised $3,405 for Princess Margaret Cancer Foundation with a virtual event “Group & Groove” during pandemic
Awards
Awarded as "Best Teacher" among the National & International Delhi Public Schools.