Summary
Overview
Work History
Education
Skills
Languages
Certification
ITIL Certification
Timeline
Generic

Seema Deeljur

Ottawa,ON

Summary

Innovative Social Media Specialist and IT Consultant with extensive experience in managing social media accounts, creating engaging content, and developing effective strategies. Proficient in leveraging industry trends, performance tracking, and optimizing content for maximum impact. Bringing a proactive approach to enhance brand awareness and customer engagement.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Social Media Specialist

Breathe Easy Flow
01.2024 - Current
  • Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
  • Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service.
  • Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
  • Enhanced customer engagement with the creation of relevant and shareable content across various platforms.
  • Developed monthly content calendars outlining post topics, images, and captions in advance for streamlined scheduling processes.
  • Generated leads through effective paid advertising campaigns on Facebook, Instagram, and Twitter.
  • Increased brand awareness by developing and implementing targeted social media campaigns.
  • Upheld a consistent brand voice across all channels, tailoring messaging to align with specific platform demographics while maintaining overall company identity.
  • Grew social following by researching trends, identifying influencers, and engaging with potential partners for promotional activities.
  • Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns, and website updates.
  • Produced visually appealing graphics using design tools such as Canva or Adobe Creative Suite to enhance social media presence.

Social Media Content Creator

Vital Rush
01.2023 - Current
  • Enhanced brand awareness by creating engaging and shareable social media content.
  • Managed content across multiple platforms for widest audience reach.
  • Increased audience engagement through the development of tailored content for each platform.
  • Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
  • Developed an effective social media strategy, resulting in consistent growth in followers and engagement rates.
  • Leveraged industry trends and news to create relevant and timely posts that increased audience interest.
  • Analyzed performance metrics to adjust strategies and optimize content for maximum impact.
  • Collaborated with other departments to ensure brand consistency and message alignment in social media content.
  • Created Facebook, Instagram and Tik Tok Ads

IT Consultant

Mind Wire
12.2022 - 03.2024
  • Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
  • Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
  • Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
  • Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in the field of IT consulting.
  • Established strong relationships with vendors for cost-effective sourcing of cutting-edge hardware and software solutions that met clients'' needs effectively.
  • Led project teams in the successful completion of complex IT projects, ensuring timely delivery within budget constraints.
  • Improved reliability of backup systems by implementing disaster recovery protocols that safeguarded critical data during unexpected events.
  • Created service level agreement for IT operational functions and help desk operations.
  • Conducted research on network products, services, protocols and standards for network procurement and development efforts.
  • Troubleshot Microsoft Office Suits issues to achieve architecture compatibility.

Education

Diploma - Business Administration

HERZING
Ottawa
07.2017

Skills

  • Social Media Strategy
  • Content Marketing
  • Performance Tracking
  • Social Media Monitoring
  • Content scheduling
  • Social Media Marketing
  • Social Media Platforms
  • Social Media Posting
  • AP style writing
  • Content Development
  • Professionalism
  • Visual storytelling
  • Marketing tools
  • Influencer Marketing
  • Social Media Management
  • Content Management
  • Audience outreach
  • Company Branding
  • Platform Expertise
  • Campaign analysis
  • Online Marketing
  • Early adoption
  • Competitor Analysis

Languages

English
Native or Bilingual

Certification

ITIL Certification

ITIL Certification

ITIL Frame Works

Timeline

Social Media Specialist

Breathe Easy Flow
01.2024 - Current

Social Media Content Creator

Vital Rush
01.2023 - Current

IT Consultant

Mind Wire
12.2022 - 03.2024

Diploma - Business Administration

HERZING
Seema Deeljur