SEEMA
Cambridge,ON
Summary
Dedicated customer service representative, motivated to customer satisfaction and contribute to company's success. Proven abilities to establish rapport with client and exceed sales quota. Reliable and driven with strong time management & prioritizing abilities. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Assistant Manager
Wendys Fast Food
08.2021 - 06.2023
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
- Inventory stock and reorder when inventory drops to specified level
- Enforce safety, health, and security rules
- Estimate consumer demand and determine the types and amounts of goods to be sold
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Assign employees to specific duties
- Plan and prepare work schedules and keep records of employees work schedules and timecards
- Checking daily weekly cash deposits and take to the bank.
- Created employee schedules to align coverage with forecasted demands.
Restaurant Manager
Wendys Fast Food, Wendy
11.2020 - 07.2021
- Investigate and resolve complaints regarding food quality Service, or accommodations
- Schedule staff hours and assign duties
- Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary
- Maintain food and equipment inventories and keep inventory records
- Count money and make bank deposits
- Monitor food preparation methods, portion sizes, and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
High School Diploma -
St. Clair College
Toronto, ON 05.2017 - 12.2018
General Studies
G.G. Se. Sec. School
Paonta Sahib, India 03.2014 - 03.2016
Skills
- Hiring and Training
- Team Motivation
- Order Supplies
- Health and Safety Regulations
- Sales Activities
- Staff Management
- Customer Service and Satisfaction
- Manage Inventory
Accomplishments
- First Aid Workplace certification (CPR AED LEVEL C) Social Networks
- Facebookhttps://Neeraj Budhwan
- LinkedInhttps://SEEMA seema About Me
- I have a driver’s license
- I have management experience: 2 years.
Certification
First Aid Workplace certification (CPR AED LEVEL C)
Timeline
Assistant Manager
Wendys Fast Food
08.2021 - 06.2023
Restaurant Manager
Wendys Fast Food, Wendy
11.2020 - 07.2021
High School Diploma -
St. Clair College
05.2017 - 12.2018
General Studies
G.G. Se. Sec. School
03.2014 - 03.2016
First Aid Workplace certification (CPR AED LEVEL C)
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