I'm an organized, passionate, and detailed professional who integrates life experience into the workforce to increase productivity. I tackle challenges head-on and thrive in opportunities that allow me to grow.
*Full Bio and Work History available upon request
Overview
5
5
years of professional experience
Work History
Healthcare Product Consultant
Cognizant TriZetto Technology Solutions
11.2019 - Current
Establish and maintain long term client relationships.
Manage time between 180% allocation on multiple projects.
Maintain knowledge of new CTS product version releases.
Implement new product versions into client environments.
Lead team on contract configuration activities.
Uphold team accountability and increase productivity through project tracking.
Analyze and resolve client pain points.
Create and implement Functional Design Documents.
Troubleshoot errors and collaborate with Product, Consulting, and Hosting teams to find resolutions.
Gather new release info, create effective presentations, and present to client and Internal teams.
Identify product gaps and opportunities to improve CTS products in new releases.
Business Analyst
Revature
08.2019 - 05.2021
Analyze enterprises and perform problem diagnosis through Waterfall and Agile approaches, propose solutions along with associated risks for each possible solution, and create models to visually translate data from research collected.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Collaborated with stakeholders to define project objectives and criteria.