Sedrick Thompson

• Prepare Drinks

- Make coffee, espresso drinks, refreshers, and blended beverages (Frappuccinos).

- Follow the beverage routine always to help maintain customer wait time, and follow recipes to keep drinks tasting consistent at all times.

- Customize drinks based on customer request such as extra shots, non-dairy milk, and less ice.

• Handling Payments

- Answer questions about the menu.

- Greet customers and take orders at the register or drive-thru

- Use the POS system to enter orders and process card or mobile payments.

• Food Preparation

- Warm pastries, sandwiches, and other food items.

- Package orders for dine-in, take-out, or delivery.

• Customer Service

- Created welcoming environment to enhance customer experience.

- Anticipated customer needs to ensure satisfaction and loyalty.

• Maintained cleanliness of condiment bar and lobby areas regularly.

- Keep the condiment bar and lobby tidy

- Restock cups, milks, syrups, and other supplies - Clean espresso machines, counters and preparation areas