Sedra Al-khoubbi
Ottawa,ON
Overview
5
5
years of professional experience
Work History
Arabic Scool Teacher Assistant
Rahma School
08.2019 - 06.2020
- Established open communication and positivere relationships with students, parents, peers and administrative staff.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Maintained a positive and professional classroom environment throughout the school year.
Cashier
Walmart
08.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Customer Service Representative
Walmart
02.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on customer needs.
Education
Bachelor Of Science - Health Sciences With A Minor in Geomatics
University of Ottawa
ONHigh School Diploma -
Sir Wilfrid Laurier Secondary School
ON06.2022
Skills
- Customer service
- Cash handling
- Active listening
- Problem resolution
- Call center experience
- Customer satisfaction measurement
- Client relations
- Product knowledge
Languages
English
Native or Bilingual
French
Professional Working
Arabic
Professional Working
Timeline
Customer Service Representative
Walmart
02.2022 - Current
Cashier
Walmart
08.2021 - 02.2022
Arabic Scool Teacher Assistant
Rahma School
08.2019 - 06.2020
Bachelor Of Science - Health Sciences With A Minor in Geomatics
University of Ottawa
High School Diploma -
Sir Wilfrid Laurier Secondary School
Similar Profiles
Lobna YakoubLobna Yakoub
Quran Teacher at Al-Izzah SchoolQuran Teacher at Al-Izzah School
Halima MusseHalima Musse
Sunday School Teacher's Assistant at Masjid Al-rahmaSunday School Teacher's Assistant at Masjid Al-rahma
Maimoona QamarMaimoona Qamar
Physiotherapist at Rahma Islamic HospitalPhysiotherapist at Rahma Islamic Hospital
Jacqueline TerrellJacqueline Terrell
Unregulated Care Provider at Camilla GardensUnregulated Care Provider at Camilla Gardens
PATRICIA CHAMBERLAINPATRICIA CHAMBERLAIN
Turkey Guide at Irish creek outfittersTurkey Guide at Irish creek outfitters