SEDIGHEH ( FAEGHE) ANSARI HAMEDANI
Port Coquitlam,BC
Summary
Experienced professional with a solid background in customer interactions and service solutions. Exceptional skills in conflict resolution, communication, and problem-solving, leading to high customer satisfaction and loyalty. Collaborative team player who adapts to changing needs and strives for efficient and empathetic service to achieve desired outcomes. Recognized for reliability and a proactive approach in meeting customer and organizational goals.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Amazon / Uber
06.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered more than 5900 packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Data Entry Clerk /Assistant Bookkeeper /Assistant Rental Manager
Mona Enterprise In Real State Company
06.2018 - 12.2019
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Created and maintained detailed, organized and timely records of transactions to support legal compliance.
- Greeted guests in with friendliness and professionalism.
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly which led to higher customer satisfactory by 70 percent .
Cook / Baker
Tim Hortons
12.2016 - 09.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared 100 meals a day efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Bookkeeping Assistant
Mona Enterprise In Real Estate Company
08.2015 - 02.2016
- Maintained inventory of office supplies and placed orders.
Import department
Skynet
01.2014 - 08.2015
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Sale representative
Mondrian Gallery
03.2009 - 12.2013
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Education
Certificate of English 12 -
Glen Eagle
Coquitlam, BC01.2019
Makeup artist -
Moayerian Institution
Tehran02.2009
Confectionery -
Elmi Karbordi University
Tehran12.2008
Diploma -
Alavi High School
Tehran06.1996
Skills
- Collaborative Teamwork
- Clear Verbal Communication
- Collaboration Skills
- Effective Organization
- Self-Driven Initiative
- Information Analysis
- Computer Knowledge
- Punctuality
- Transparency
- Customer Service
- Dependable and reliable
- Active Driver’s License
Timeline
Delivery Driver
Amazon / Uber
06.2020 - Current
Data Entry Clerk /Assistant Bookkeeper /Assistant Rental Manager
Mona Enterprise In Real State Company
06.2018 - 12.2019
Cook / Baker
Tim Hortons
12.2016 - 09.2017
Bookkeeping Assistant
Mona Enterprise In Real Estate Company
08.2015 - 02.2016
Import department
Skynet
01.2014 - 08.2015
Sale representative
Mondrian Gallery
03.2009 - 12.2013
Certificate of English 12 -
Glen Eagle
Makeup artist -
Moayerian Institution
Confectionery -
Elmi Karbordi University
Diploma -
Alavi High School
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