SEDAT DINCCOBAN
Calgary
Summary
Dynamic professional with extensive experience in business management and operational leadership. Demonstrated success in driving business growth, enhancing operational efficiency, and improving customer service standards. Proficient in financial planning, team collaboration, and strategic problem-solving, with a strong focus on innovation and cost reduction.
Overview
36
36
years of professional experience
Work History
Owner
Viptexb2b Org. Dan. Ltd
01.2017 - Current
- Established an international B2B organization, driving global business growth.
- Oversaw operations, formulating sales strategies and enhancing client relations.
- Developed export connections, successfully managing complex negotiation processes.
- Executed marketing strategies for events, boosting attendance and exhibitor engagement.
- Coordinated event operations, ensuring booths and exhibitor needs were met.
- Secured payments from exhibitors, streamlining financial transactions and reporting.
- Cultivated strong customer relationships through effective communication and service.
- Trained employees, enhancing performance in daily business operations.
- Increased client satisfaction by implementing innovative strategies and optimizing processes.
Business Owner
Bershe Home
01.2015 - 01.2017
- Enhanced customer experiences through effective management of daily operations.
- Streamlined budgeting and purchasing processes to maximize operational efficiency.
- Ensured high-quality standards in product offerings and customer interactions consistently.
- Implemented strategies to boost service efficiency and customer satisfaction levels.
- Elevated company reputation by exceeding customer expectations in product quality.
Export Sales Manager
Jade Fabrics Inc.
01.2012 - 01.2015
- Managed international export sales accounts
- Developed new markets and maintained long-term client relationships
- Creating collections with designers team.
- Follow up the taken orders until the payment done.
- Follow up the production process.
- Export documentions.
Export Sales Manager
ETD Tekstil
01.2011 - 01.2012
- Increased international market reach through effective export strategy implementation.
- Strengthened distributor relationships, boosting product visibility in foreign markets.
- Streamlined logistics processes, ensuring on-time product delivery to global clients.
- Conducted market trend analysis to guide product development and strategic planning.
- Optimized competitive pricing strategies for better positioning in international markets.
Export Sales Manager
Belenay Tekstil
01.2008 - 01.2011
- Streamlined export processes, enhancing efficiency across cross-functional teams.
- Trained staff on compliance regulations for international trade and documentation.
- Maintained strong client retention through exceptional customer service and prompt responses.
- Ensured adherence to legal regulations by documenting all export transactions thoroughly.
- Promoted company products effectively at trade shows and global conferences.
- Developed strategies with teams to maximize profitability in the exports division.
Export Sales Manager
Aras Tekstil
01.2005 - 01.2007
- Drove continuous improvement initiatives by monitoring sales performance metrics.
- Identified new business opportunities, expanding market share in untapped regions.
- Adapted sales strategies based on analysis of fluctuating market data.
- Led diverse sales team to consistently achieve export targets and goals.
- Increased sales revenue by implementing strategic export plans for key markets.
- Cultivated strong customer relationships for sustained business growth.
Export Sales Manager
Aksedef Tekstil
01.2004 - 01.2005
- Achieved sales targets by negotiating contracts with international buyers.
- Ensured compliance in exporting bedding products with company policies.
- Formulated market development plans for bedding products in targeted regions.
- Created impactful sales presentations demonstrating product success and credibility.
Sales Executive
Güneş Textile Machinery Inc.
01.2002 - 01.2004
- Identified new business opportunities through comprehensive market research efforts.
- Crafted compelling presentations showcasing textile machinery solutions for diverse audiences.
- Enhanced customer satisfaction, yielding increased repeat business and client referrals.
- Minimized operational costs by streamlining sales processes and addressing inefficiencies.
- Employed a consultative sales approach to effectively address customer needs.
Restaurant & Bar Manager
Pesto Restaurant & Bar
01.1999 - 01.2002
- Achieved high guest satisfaction through effective restaurant and bar management.
- Enhanced staff performance with comprehensive training programs on customer service and sales.
- Optimized bar inventory management, reducing waste through strategic ordering practices.
- Collaborated with kitchen staff for successful food and beverage pairings at events.
- Improved service quality by implementing streamlined bar operations for efficiency.
Bartender / Wine Steward
Royal Caribbean Cruise Lines
01.1994 - 01.1998
- Delivered high-level service to international guests
- Wine service, bar operations, and customer satisfaction
- Managed bar operations, ensuring compliance with safety and sanitation standards.
- Developed and maintained extensive knowledge of cocktails, wines, and spirits to enhance guest experience.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Inventoried bar supplies regularly to quickly identify supply shortages and detect problems such as theft.
- Enhanced customer satisfaction by providing personalized wine recommendations based on individual preferences and meal choices.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Mövenpick Hotel International
01.1990 - 01.1994
- Enhanced guest satisfaction by providing exceptional luxury hospitality services.
- Crafted high-quality cocktails, elevating guest experiences and satisfaction levels.
- Trained junior bartenders on beverage preparation and customer service excellence.
- Maintained compliance with health regulations, ensuring a clean and organized bar.
- Implemented cost-control strategies, boosting profitability while upholding service quality.
- Managed high volumes of customers during events, optimizing service efficiency.
Education
High School Diploma -
Hurriyet Industrial Vocational High School,electrical Dept.
Bursa06-1988
Skills
- Verbal and written communication
- Relationship building
- Customer relations
- Marketing
- Financial management
- Quality assurance
- Budget control
- Attention to detail
Languages
English
Professional Working
Turkish
Native or Bilingual
Interests
Cruising(Gold member of Royal Caribbean Cruise Lines,Blue Diamond member of MSC Cruise lines)watch collecting,watching movies,dancing,soccer are my interests
Timeline
Owner
Viptexb2b Org. Dan. Ltd
01.2017 - Current
Business Owner
Bershe Home
01.2015 - 01.2017
Export Sales Manager
Jade Fabrics Inc.
01.2012 - 01.2015
Export Sales Manager
ETD Tekstil
01.2011 - 01.2012
Export Sales Manager
Belenay Tekstil
01.2008 - 01.2011
Export Sales Manager
Aras Tekstil
01.2005 - 01.2007
Export Sales Manager
Aksedef Tekstil
01.2004 - 01.2005
Sales Executive
Güneş Textile Machinery Inc.
01.2002 - 01.2004
Restaurant & Bar Manager
Pesto Restaurant & Bar
01.1999 - 01.2002
Bartender / Wine Steward
Royal Caribbean Cruise Lines
01.1994 - 01.1998
Bartender
Mövenpick Hotel International
01.1990 - 01.1994
High School Diploma -
Hurriyet Industrial Vocational High School,electrical Dept.