Decisive professional equipped to handle range of daily operations needs and emergency situations at properties. Ready for any challenge facing business or customers. Adapts quickly to changing needs and expertly resolves conflicts.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hotel Manager
Abyssinia Exotic
Nairobi, Kenya
02.2023 - 01.2025
Ensured compliance with local regulations related to health and safety standards or licensing laws.
Developed strategic plans for increasing occupancy rates and improving overall profitability.
Resolved conflicts between staff members or guests when necessary.
Customer Service Cashier
miki mini market
Welkite, Ethiopia
10.2022 - 02.2023
Operated cash registers and provided customer service.
Greeted guests and provided friendly customer service.
Maintained high levels of customer service satisfaction.
Assisted customers with locating merchandise within the store.
On-site Budling Constriction
Yohannes Haile construction project
Welkite, Ethiopia
03.2020 - 12.2021
Operated equipment and machinery according to safety guidelines.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Worked with cross-functional teams to achieve goals.
Education
TVET LEVEL- IV - On-site Building Construction Management
Wolkite Polytechic College
Ethiopia , Wolkite City
09-2019
Skills
Regulatory compliance
Occupancy management
Financial analysis
Conflict resolution
Customer service
Team building
Affiliations
soccer
Certification
Ethiopian Football Federation Second Grade Refereeing Certificate
Languages
English
Professional
Amharic
Full Professional
Timeline
Hotel Manager
Abyssinia Exotic
02.2023 - 01.2025
Customer Service Cashier
miki mini market
10.2022 - 02.2023
On-site Budling Constriction
Yohannes Haile construction project
03.2020 - 12.2021
TVET LEVEL- IV - On-site Building Construction Management