Sebghatullah (Seb) Faizi
Calgary,AB
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Manager
Multi-dyne Inc.
CALGARY
06.2022 - Current
- Coordination of Deals: Facilitated seamless coordination and negotiation of contracts and deals with clients and vendors, ensuring favorable terms and mutual satisfaction.
- Portfolio Management: Managed a diverse portfolio of accounts, overseeing client relations, resolving issues promptly, and ensuring high client satisfaction.
- Shift Scheduling: Efficiently scheduled and optimized staff shifts, balancing workload requirements and employee preferences to maintain operational efficiency.
- International and Domestic Pay Management: Successfully managed payroll processes for both international and domestic staff, ensuring accuracy and compliance with local regulations.
- Overall Management Tasks: Directed and supervised administrative staff, overseeing daily operations, optimizing workflows, and implementing strategic initiatives to enhance organizational efficiency.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Lead Administrator
Harry Rosen
Downtown/chinook Calgary, AB
05.2022 - 06.2024
- Executive Support: Provide high-level administrative support to executives, including calendar management, travel arrangements, and correspondence.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
- Vendor Management: Coordinate with luxury brand vendors and suppliers, ensuring timely delivery of goods and services while maintaining brand standards.
- Inventory Management: Oversee inventory control processes, including stock monitoring, ordering, and reconciliation to maintain optimal product availability.
- Customer Relationship Management (CRM): Maintain CRM database integrity, track client interactions, and support personalized customer service initiatives.
- Staff Training and Development: Coordinate training programs for administrative staff, ensuring adherence to company policies and procedures.
- Data Analysis and Reporting: Compile and analyze administrative data to generate reports for management review, supporting informed decision-making.
- Office Operations Oversight: Manage daily office operations, including facilities management, IT support coordination, and office supply procurement.
- Compliance and Policy Adherence: Ensure compliance with company policies, industry regulations, and data protection standards, maintaining confidentiality and integrity.
Administrative Services Coordinator
United Nations (UNHCR)
03.2020 - 03.2022
- Led a team of administrative professionals in supporting property management activities, including lease agreements, property inspections, and tenant communications
- Facilitated effective communication between tenants, landlords, and maintenance staff to address property-related issues and ensure tenant satisfaction
- Coordinated schedules and appointments for property inspections and maintenance activities
- Collaborated with cross-functional teams to support property-related projects and initiatives, contributing to the organization's mission of providing safe and secure housing for refugees
- Provided linguistic support, Managed administrative tasks, Facilitated effective communication, Assisted in the development and maintenance of databases, Coordinated schedules and appointments, Collaborated with teams, Contributed to the organization's mission
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals
- Collaborated with cross-functional teams to achieve project objectives within tight timelines
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires
- Streamlined office operations by implementing efficient administrative processes and procedures
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Provided support during company-wide initiatives, such as office relocations and technology upgrades, minimizing disruptions to daily operations.
Education
Cyber Security -
York
2026
Skills
- Office Administration
- Customer Service
- Project Coordination
- Business Administration
- Organizational Skills
- Documentation expertise
- Scheduling and Coordinating
- Interpersonal Relations
- Excellent multi-tasking ability
- Database Management
- Microsoft Office Suite
- Communication Skills
- Problem-Solving
- Attention to Detail
- Fast-Paced Environment
- Multitasking
- CRM Software
- SAP Software
- Adaptability
- Time Management
- Analytical Skills
Certification
- Visual storytelling (United Nations for refugees)
- Ultimate Microsoft Office (Udemy)
- Scientific emotional Arts (clown science Dream)
- Green Jobs Series (Uwaah For youth)
Languages
English
Full Professional
Persian
Native or Bilingual
Pashto(Pushto)
Native or Bilingual
Dari
Native or Bilingual
Hindi
Full Professional
Urdo
Full Professional
References
Available upon Request
Volunteer Experience
- Foothills Academy supporting kids with learning disability - Calgary
- United Nations - Youth Leader - Delhi
- Afghan charitable Society - youth Coordinator - Calgary
Timeline
Office Manager
Multi-dyne Inc.
06.2022 - Current
Lead Administrator
Harry Rosen
05.2022 - 06.2024
Administrative Services Coordinator
United Nations (UNHCR)
03.2020 - 03.2022
Cyber Security -
York