Sebastien Simon
Toronto,Canada
Summary
Experienced bank clerk with a strong background in administration and customer service. Skilled in handling transactions, managing budgets, and solving customer issues. Fluent in English and French. Proficient in Microsoft Office Suite and Financial software. Reliable, detail-oriented, and able to meet deadlines while providing great service.
Overview
10
10
years of professional experience
Work History
Senior administration officer
Laurentian Bank, Toronto
06.2023 - Current
- Efficiently completed around 900 monthly financial tasks, including payments, transfers, and loan renewals using multiple systems. Carefully reviewed and corrected transactions in both English and French. Handled printing and mailing duties. Processed both financial and non-financial products, ensuring tasks were done accurately and on time.
Customer service agent
OTG Management, Pearson Airport Mississauga
02.2022 - 06.2023
- Greeted customers, processed orders and payments, and ensured compliance with cash handling policies. Maintained product knowledge to assist guests and keep displays organized. Provided customer service, resolved complaints, answered product-related questions, and troubleshooted technical issues.
Accounting and budgeting officer
Municipality of La Gaubretiere, France
09.2015 - 12.2020
- Managed reception tasks, including phone calls, emails, and letters. Created budget, accounting, and financial reports. Handled day-to-day accounting, taxes, and finances for the municipality. Managed a budget of 5 million dollars.
Education
Service Excellence for business -
ILAC
Toronto, ON01.2022
Advanced technician’s certificate in accountant (DEC-T) -
Georges Clemenceau College
France01.2012
Skills
- Effective communication
- Problem-solving
- Effective organization
- Independent worker
- Effective team collaboration
- Quickly adjusts to change
- Efficient financial processing
- Experienced with Microsoft Office applications
- Budget & Accounting Management
- Experienced in various software tools
- Statistical analysis
- Operations administration expertise
LANGUAGE
French: Native
English: Professional
Timeline
Senior administration officer
Laurentian Bank, Toronto
06.2023 - Current
Customer service agent
OTG Management, Pearson Airport Mississauga
02.2022 - 06.2023
Accounting and budgeting officer
Municipality of La Gaubretiere, France
09.2015 - 12.2020
Service Excellence for business -
ILAC
Advanced technician’s certificate in accountant (DEC-T) -
Georges Clemenceau College