Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sebastien Ndombi

Moncton,NB

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

9
9
years of professional experience

Work History

Manager

Giggles Cafe
05.2020 - 04.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Fence Installer

Eastern Fence
05.2015 - 12.2023
  • Used hand tools and instruments to take measurements.
  • Installed metal and wooden fences and privacy borders.
  • Dug holes and trenches to position fences correctly.
  • Inspected fences for gaps and vulnerabilities, making necessary adjustments.
  • Joined, raised and secured fence segments in place.

Education

Moncton High School
Moncton, NB
06.2012

Skills

  • Strategic Planning
  • Issue and Conflict Resolution
  • Managing Cash Register
  • Employee Training
  • Job Assignments
  • Team Leadership

Timeline

Manager

Giggles Cafe
05.2020 - 04.2023

Fence Installer

Eastern Fence
05.2015 - 12.2023

Moncton High School
Sebastien Ndombi