Sebastien Fremont
Whistler
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Bin Services Manager
Pika Landscapes
04.2022 - Current
- Help develop a new line of Business within Pika Landscapes through market research and business plan development
- Manage all operations of the bin services from clients request forms, booking to invoicing and revenue forecasting
- Maintaining records of service transactions and customer feedback for future reference.
- Developed department processes and procedures to boost customer satisfaction
Senior Manager Race Services and Recreation
Vail Resorts
09.2020 - 12.2021
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Organized budgets, oversaw P&Ls from various lines of businesses and strategized with reporting manager.
- Trained, coached and mentored new managers in smooth adoption of various Vail Resort system (labor report, expenses, coupa, onboarding)
- Established positive and effective communication among all reporting departments and organization leadership levels
- Provided primary customer support to internal and external customers.
Events Manager
Whistler/Blackcomb - Vail Resorts
10.2014 - 09.2020
- Established and administered annual budget with focused strategies around increased revenue while keeping positive variance
- Cross-trained existing employees to maximize team agility and performance to deliver great guest experience
- Developed and fostered relationships with internal as well as external stakeholders through great communication
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Oversight of all Sporting Events (winter/summer) including but not limited to : Phat Wednesday, Crankworx, Phat Kidz, KVRS, WSSF, and many more
Education
Teacher's Diploma - Physical And Health Education
University of Sherbrooke
Sherbrooke, Qc04.1998
Bachelor of Science - Kinesiology
University of Sherbrooke
Sherbrooke, Qc04.1997
Skills
- Operations management and Strategic planning
- Guests Services
- Team Leadership
- Budgeting/Financial Management
- Planning, execution and tear down of Events
- Advanced problem solving
- Safety and Risk Mitigation
- Verbal and written communication
- Experienced working in all weather conditions
- Machine Operations experience (snowcat, snowmobile, excavator, skidsteer, )
- Bilingual
Hobbies
- Mountain Biking (Worca member)
- Alpine & Nordic Skiing
- Hiking/Camping
- Paddleboarding
Timeline
Bin Services Manager
Pika Landscapes
04.2022 - Current
Senior Manager Race Services and Recreation
Vail Resorts
09.2020 - 12.2021
Events Manager
Whistler/Blackcomb - Vail Resorts
10.2014 - 09.2020
Teacher's Diploma - Physical And Health Education
University of Sherbrooke
Bachelor of Science - Kinesiology
University of Sherbrooke
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