Sebastien Bounnhangthavone
Stockton
Summary
Dynamic and results-oriented professional with extensive experience in logistics and customer service roles, notably with C&S Wholesale. Excelled in order fulfillment and forklift operation, significantly boosting productivity. Known for a friendly, positive attitude and exceptional teamwork abilities, consistently enhancing workplace efficiency and safety. Proven track record of improving order accuracy and processing times through effective problem-solving and collaboration.
Overview
4
4
years of professional experience
Work History
Order Selector
C&S Wholesale
01.2024 - 02.2025
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
Package Handler
Amazon
01.2023 - 01.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Proved successful working within tight deadlines and a fast-paced environment.
Instant Return Agent
Hertz Car Rental
01.2021 - 02.2023
- Processed payments accurately and securely while handling sensitive customer information with care.
- Prevented loss incidents by carefully inspecting vehicles for personal belongings left behind by customers prior to clearing them for re-rental availability.
- Participated in ongoing training sessions to stay current on industry trends, policies, and best practices in customer service excellence.
- Supported the achievement of team goals by sharing best practices and participating in regular performance reviews to identify areas for improvement.
Education
High School Diploma -
Grant Union High School
Sacramento, CA01.2019
Skills
- Order fulfillment
- Heavy lifting
- Pallet arrangement
- Forklift operation
- Workplace safety
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
Timeline
Order Selector
C&S Wholesale
01.2024 - 02.2025
Package Handler
Amazon
01.2023 - 01.2024
Instant Return Agent
Hertz Car Rental
01.2021 - 02.2023
High School Diploma -
Grant Union High School
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