Seeking a position in life to utilize my skills and abilities and achieve professional growth while being resourceful, innovative and flexible. To add valuable assets to your esteemed organization as an active member.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Service Technician / Help Desk Manager
Cync Solutions
Temecula
10.2023 - Current
Installed and maintained systems at client locations to ensure optimal functionality.
Diagnosed and repaired equipment issues on-site with precision and speed.
Collaborated with clients to accurately assess service needs and expectations.
Documented service reports on repairs and maintenance activities to track performance and identify recurring issues.
Coordinated service schedules with team members to optimize resource allocation and enhance service delivery.
Utilized diagnostic tools to troubleshoot technical problems accurately.
Completed all necessary paperwork for service calls promptly.
Reviewed completed jobs to ensure quality standards, reducing customer callbacks and preventing equipment failure.
Parts Cleaner
Carli Suspension
Perris
08.2023 - 09.2023
Inspected parts for cleanliness and quality before processing to next stage.
Maintained inventory of cleaning supplies and equipment to ensure availability.
Assisted team members with workflow to meet production deadlines efficiently.
Data Systems Administrator
United States Marine Corps
Kaneohe
07.2019 - 07.2023
Administered data systems, ensuring accurate and timely information management.
Monitored system performance, promptly resolving issues to maintain operational continuity.
Diagnosed technical issues and provided effective solutions.
Conducted comprehensive vulnerability assessments on network systems and applications.
Collaborated with team members, enhancing service efficiency through shared strategies and knowledge.