I am seeking any available position with Amtrak at Union Station in Los Angeles, CA. I completed the Transportation Communications program at Los Angeles Job Corps with the specific goal of one day working for Amtrak. Through my work experience I have developed skills and knowledge in fast paced, physically demanding environments, focusing on safety and efficiency.
Overview
5
5
years of professional experience
Work History
Cargo Ramp Agent
Alliance Ground International
11.2024 - Current
Minimize damage to cargo by handling goods with care, utilizing proper equipment to load and unload items efficiently without compromising safety.
Keep equipment well-maintained, regularly inspecting vehicles and machinery to ensure they are in proper working condition before use.
Actively participated in continuous learning opportunities, staying up-to-date with industry trends and advancements in order to enhance personal performance as well as overall team efficiency.
Guided aircraft into and out of parking positions using wand signals.(Wing Walking)
Safely operate various types of equipment such as conveyor belts, push-back tractors and tugs.
Maintained clean, orderly work environment free of hazards.
Connected electrical power unit and hoses to aircraft.
Successfully navigated large shipments of materials through tight spaces and busy facilities.
Intern/Receptionist
Transportation Communications Union
10.2023 - 11.2024
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Developed organizational skills through managing multiple tasks simultaneously while adhering to staff procedures.
Participated in workshops and presentations related to projects to gain knowledge.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Prepared project presentations and reports to assist senior staff.
Conducted orientation tours to guests and VIP’s providing program information.
Operated office equipment; bulk copiers, fax, and laminating machines.
Baker
85 Degrees Bakery Cafe
10.2022 - 10.2023
Produced consistently high-quality baked goods for customers.
Complied with health and safety codes to protect staff and customers.
Operated and maintained bakery equipment, including ovens and mixers.
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Collaborated with team members to complete tasks and maintain smooth running of bakery.
Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
Team Member
PizzaRev
Glendale
08.2021 - 10.2021
Prepared pizzas and salads following company recipes and standards.
Maintained cleanliness of kitchen and dining areas during service hours.
Operated point-of-sale system to process customer transactions efficiently.
Assisted in inventory management by restocking ingredients and supplies.
Followed food safety protocols to ensure a safe dining experience for guests.
Communicated with customers to provide excellent service and address inquiries.
Operated cash registers to process payments from customers.
Greeted customers upon entering the store with friendly demeanor.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Team Member
Del Taco
Los Angeles
08.2020 - 10.2021
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified the needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained cleanliness of kitchen and dining areas during service hours.
Assisted in inventory management by restocking ingredients and supplies.
Maintained a clean and organized work area throughout shift.
Operated cash registers to process payments from customers.