Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sebastian Reyes

Hamilton,Canada

Summary

Economics and Finance student at McMaster University, with internship experience at RBC Wealth Management supporting an Investment Advisor. Strengthened client relations by coordinating meetings, preparing marketing communications, and assisting with administrative operations. Skilled in Salesforce, Excel, and professional communication, with a strong foundation in economics and finance. Eager to apply analytical and client-focused skills toward a career in wealth management, asset management, or private equity.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Sobeys Ancaster
Ancaster, Canada
07.2022 - Current
  • Performed the cashier role helping customers, by checking their groceries out when they were finished shopping
  • Addressed issues on the spot such as technical errors with barcodes and unhappy customers
  • Answered incoming calls and provided excellent customer service.
  • Trained new employees and supervised their performance
  • Worked at the customer service desk providing assistance to clients
  • My role within the store also consisted of bringing carts back inside the store after use, taking the garbage out, and restocking shelves
  • This role required a good amount of heavy lifting and pushing

Summer Intern

RBC Dominion Securities
Oakville, Ontario
05.2025 - 08.2025
  • Collaborated with an investment advisor to support client relations and wealth management activities, enhancing client experience and engagement.
  • Assisted in project management by organizing schedules, coordinating team workflows, and preparing materials for client meetings.
  • Streamlined administrative processes by implementing the effective use of Salesforce for client tracking, reporting, and documentation.
  • Prepared and distributed professional marketing emails to clients and prospects, improving outreach and communication efficiency.
  • Participated in market research and investment strategy discussions, gaining exposure to wealth management practices and product offerings.

Education

Bachelor of Arts (B.A.) - Economics (Minor in Finance)

McMaster University
Hamilton, ON, Canada

High school diploma -

St. Thomas More Secondary School
Hamilton, ON, Canada
06.2023

Skills

  • Client relationship management
  • Salesforce administration
  • Organization and time management
  • Customer service excellence
  • Analytical thinking
  • Attention to detail
  • Adaptability and flexibility
  • Technical proficiency

Languages

Spanish, Proficient (C2)

Timeline

Summer Intern

RBC Dominion Securities
05.2025 - 08.2025

Customer Service Representative

Sobeys Ancaster
07.2022 - Current

Bachelor of Arts (B.A.) - Economics (Minor in Finance)

McMaster University

High school diploma -

St. Thomas More Secondary School

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Sebastian Reyes