Sebastian Ramos
Long Beach
Summary
Dynamic and results-oriented professional with experience at Ralphs Grocery, excelling in customer service and team collaboration. Proven ability to enhance student engagement through event organization at the TRIO Program. Skilled in critical thinking and problem-solving, with a strong commitment to fostering a positive and inclusive environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Assistant
TRIO Program at CSULB
Long Beach
09.2024 - Current
- Organized events and workshops to enhance student engagement.
- Managed scheduling and coordination of office appointments efficiently.
- Conducted research to support faculty in curriculum development efforts.
- Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
- Provided administrative support such as filing, photocopying, scanning, faxing, and sorting mail.
HBC Clerk
Ralphs Grocery
South Pasadena
07.2023 - 08.2024
- Stock shelves with health and beauty products
- Assist customers locating specific health products
- Operate cash register during peak hours
- Assisted with training new employees on company policies and procedures.
- Answered customers' questions regarding products, prices and services offered.
Crew Member
Chipotle
Alhambra
04.2022 - 09.2022
- Provided excellent customer service in fast-paced dining environment.
- Maintained cleanliness and organization in dining and kitchen areas.
- Collaborated with team members to ensure smooth service flow.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Bachelor of Arts - Sociology
California State University, Long Beach
Long Beach, CA05-2026
Associate of Arts - Fire Technology
East Los Angeles College
Monterey Park, CA12-2025
Associate of Arts - Social And Behavioral Sciences
East Los Angeles College
Monterey Park, CA06-2024
Skills
- Customer service
- Team collaboration
- Critical thinking
- Problem solving
- Adaptability
- Compassion and empathy
- Professional demeanor
- Even coordination
- Active listening
- Cross-cultural communication
Certification
- Los Angeles County EMT License
- California Ambulance Certification
- AHA CPR Certified
Timeline
Student Assistant
TRIO Program at CSULB
09.2024 - Current
HBC Clerk
Ralphs Grocery
07.2023 - 08.2024
Crew Member
Chipotle
04.2022 - 09.2022
Bachelor of Arts - Sociology
California State University, Long Beach
Associate of Arts - Fire Technology
East Los Angeles College
Associate of Arts - Social And Behavioral Sciences
East Los Angeles College
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