Sebastian Heiser
North Vancouver,BC
Summary
Detail-oriented professional with a strong background in payroll compliance, records management, and employee relations, transitioning into a dedicated Benefits Administrator role. Proven track record of managing complex data entry, ensuring strict adherence to compliance standards, and serving as a reliable point of contact for employee inquiries. Adept at handling sensitive documentation and streamlining administrative workflows to support HR initiatives and enhance employee satisfaction.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Warehouse Coordinator
Giant Bicycle Canada Inc.
03.2020 - Current
- Coordinated end-to-end warehouse operations for high-volume bicycle inventory, ensuring efficient receiving, storage, and distribution across Canadian retailers
- Maintained high inventory accuracy through cycle counts and audits, consistently reducing discrepancies and improving stock reliability
- Led training for new hires on warehouse procedures, equipment operation, and safety standards, enhancing team productivity and onboarding speed
- Handled and processed Dangerous Goods shipments in compliance with transportation and safety regulations
- Certified in First Aid, Floor Warden responsibilities, Dangerous Goods handling, and Order Picker operation, supporting a safe and compliant workplace
- Operated order picker equipment to efficiently manage high-rack inventory and optimize picking performance
- Collaborated with logistics, purchasing, and sales teams to manage inventory flow and meet seasonal demand spikes
- Resolved shipping and receiving issues by liaising with carriers and vendors, minimizing delays and disruptions
- Implemented process improvements to enhance workflow efficiency and reduce order processing times
- Assisted in optimizing warehouse layout to improve space utilization and streamline operations
- Ensured compliance with workplace safety regulations and company policies, maintaining a safe working environment
- Coordinated returns and warranty shipments, streamlining reverse logistics processes
- Analysed operational data to identify inefficiencies and implement process improvements
- Managed ordering of warehouse supplies to maintain adequate stock levels and prevent operational disruptions, while ensuring proper use, inspection, and upkeep of order picker equipment for safe and efficient daily operations
Warehouse Assistant
Giant Bicycle Canada Inc.
North Vancouver
03.2017 - 03.2020
- Receiving shipments
- Preparing and processing shipments
- Procured supplies to ensure optimal inventory levels
- Managed inventory using Microsoft AX for accurate tracking
- Restructured warehouse layout to enhance inventory accessibility
- Stocked shelves with products to maintain inventory levels
- Working closely with the Sales + Warranty/ Service Department
Sales Advisor/Bike Mechanic
Racktrendz.com
Vancouver
05.2016 - 03.2017
- Assembled and adjusted bikes according to customer specifications.
- Provided customer service by addressing inquiries and assisting with product selection.
- Responded to customer emails to resolve inquiries and provide assistance.
- Prepared sales room to enhance customer experience and product visibility
- Training new staff
- Ordering various products from distributor
- Processing and preparing shipments
- Adding and correcting products to the POS(Lightspeed)
- Maintained store website by updating prices and product listings to ensure accuracy
- Maintaining the Amazon and EBAY website by changing prices, adding and correcting products
Deli Clerk
Fresh St. Market
West Vancouver
03.2016 - 05.2016
- Delivered customer service by addressing client inquiries and resolving issues
- Preparing food
- Preparing displays
- Stocking/ restocking
- Received and processed incoming shipments accurately
- Executed general cleanup tasks to ensure store cleanliness and enhance shopping experience
Payroll Specialist
Wirecard AG
Aschheim
07.2008 - 08.2015
- Complete payroll responsibility for over 500 accounts in six companies on a monthly basis for all employee groups (interns, trainees, contractors, employees, board members etc.):
- Processed and entered payroll information into the system, ensuring accuracy and compliance
- Verified activity and non-attendance reports, streamlining approval processes for timely payroll execution
- Work directly with HR, Financial Accounting, Auditors and Controlling to keep records up-to-date
- Acted as primary contact for employee inquiries, management requests, and regulatory authorities.
- Maintained payroll and management software, supporting system reliability and data integrity
- Represented the Head of Payroll in meetings and discussions.
- Prepare statistics for the Annual General Meeting
Payroll Accountant
Daimler AG
Stuttgart
11.2007 - 06.2008
- Payroll processing for over 2,500 employees and workers on a monthly basis.
- Provided information and advice on all topics related to payroll accounting to internal divisions and external agencies
- Guided timekeeping and pay rate inquiries, facilitating accurate payroll processing
- Liaised with financial and management accounting to align payroll activities with organizational goals
- Managed employee entry and exit documentation, ensuring compliance and accurate record keeping
- Prepared and distributed records on working hours
- Verified and maintained records and payroll processing
Junior Payroll Clerk/ Personnel Services
Siemens AG
Munich
05.2005 - 10.2007
- Processed payroll data and verified accuracy of payroll records to ensure compliance
- Reviewed time sheets for accuracy and corrected discrepancies to maintain payroll integrity
- Assisted payroll administrator with completing the monthly payroll in SAP and supporting the payroll team leader
- Enrolled new employees in payroll program
- Enrolled employees for various benefit programs
- Made the necessary adjustments in the computerized payroll program to reflect any changes within the organization
- Provided sorted data to the Human Resources and Accounts department for issuing payments
- Acted as the primary contact for employees, managers, and authorities to address inquiries and provide support.
- Assisted the Accounts department in preparing documents for audit
Education
Payroll Compliance Practitioner - Business Administration
Canadian Payroll Association
Vancouver, BC12-2019
Financial Accounting Fundamentals - Business Administration
SFU
Vancouver, BC12-2019
Certification - Transportation of Dangerous Goods + Stand Up Narrow Aisle/Reach Lift Truck
Williams Machinery
Vancouver, BC09-2019
Diploma - Human Resources Management
Didact
Munich, Germany01-2005
Certified Management Assistant in Wholesale and Foreign Trade - Business Administration And Commerce
IHK Südthüringen
Ilmenau, Germany07-2000
High-school diploma -
Staatliche Grundschule Ludwig Bechstein
Arnstadt, Germany07-1997
Skills
- Warehouse management systems
- Inventory management
- Inventory control
- Logistics coordination
- Shipping documentation
- Hazardous materials handling
- Order picker operation
- Employee enrollment
- Payroll processing
- Records management
- Payroll compliance
- Employee relations
- Data entry
- Attention to detail
Personal Information
Driving License: British Columbia Driver's Licence Class 5, Narrow Aisle Order Picker Licence
Certification
- Floor Warden
- Emergency First Aid & CPR
- Dangerous Goods
- Order Picker Class 2
- British Columbia Driver's Licence Class 5
- Narrow Aisle Order Picker Licence
LANGUAGES
German: Native, English: Fluent
COMPUTER EXPERIENCE
- Operating system: DOS, Windows, Windows 98, Windows NT, Windows 7 & 10+11
- Software: Microsoft Office, Microsoft Access, SAP, SBS Lohn Plus, Perbit, Paisy, EIC (Employee Interaction Center), Microsoft Axapta
Timeline
Warehouse Coordinator
Giant Bicycle Canada Inc.
03.2020 - Current
Warehouse Assistant
Giant Bicycle Canada Inc.
03.2017 - 03.2020
Sales Advisor/Bike Mechanic
Racktrendz.com
05.2016 - 03.2017
Deli Clerk
Fresh St. Market
03.2016 - 05.2016
Payroll Specialist
Wirecard AG
07.2008 - 08.2015
Payroll Accountant
Daimler AG
11.2007 - 06.2008
Junior Payroll Clerk/ Personnel Services
Siemens AG
05.2005 - 10.2007
Payroll Compliance Practitioner - Business Administration
Canadian Payroll Association
Financial Accounting Fundamentals - Business Administration
SFU
Certification - Transportation of Dangerous Goods + Stand Up Narrow Aisle/Reach Lift Truck
Williams Machinery
Diploma - Human Resources Management
Didact
Certified Management Assistant in Wholesale and Foreign Trade - Business Administration And Commerce
IHK Südthüringen
High-school diploma -
Staatliche Grundschule Ludwig Bechstein