Sebastian Garcia
La Mirada,CA
Summary
Dependable server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.
Overview
3
3
years of professional experience
Work History
Take Out, Quality Assurance, and Server
Bjs Restaurants Inc
07.2024 - Current
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Communicated food orders to chefs to execute priorities and special requests.
Host, Food Runner
Chili's Bar and Grill
01.2024 - 07.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, menu information, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Ran Food to assist servers delivering entrees for guest
- Worked with the Kitchen to ensure accuracy of orders
Front of the House
Panda Express Restaurant
11.2023 - 01.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed cash register transactions accurately while maintaining a fast-paced checkout process for optimal customer satisfaction.
(Youth in Government) Public Works Manager
City of La Mirada
09.2022 - 04.2023
- Worked with city officials to plan events for city of La Mirada
- Collaborated with peers around me to plan events as well as networking with city officials to make these events a reality.
- Successfully Implemented a Santa Float for the city of La Mirada during the 2023 holiday season
Education
AA - Economics
Fullerton College
Fullerton, CA05-2025
GED -
La Mirada High School
La Mirada, CA05.2023
Skills
- Cleanliness
- Professional appearance
- Hospitality service expertise
- Order accuracy
- Up selling
- Calm demeanor
- Problem-solving
- Multitasking
- Adaptable and flexible
Awards
- Fullerton College President’s Honors List, 12/01/23, Awarded to Students who achieved a GPA above 3.75
- Fullerton College President’s Honors List, 12/01/24, Awarded to Students who achieved a GPA above 3.75
- Fullerton College Dean’s Honors List, 05/01/24, Awarded to students who achieved a GPA above 3.50
- Member of the Phi Theta Kappa Honors Society, 12/01/24, Awarded to students who achieved a GPA above 3.50
- La Mirada High School Principal’s Honor Rolls, 05/01/23, Awarded to students who achieved a GPA above 4.00
- State of California Senate Certificate of Recognition, 03/01/23, Awarded for participating in La Mirada City Government
- California Legislature Assembly Certificate of Recognition, 03/01/23, Awarded for involvement with the La Mirada City Government
- AP Scholar Award, 07/01/23, Awarded to students who passed 3 or more AP classes
- County of Los Angeles Commendation, 03/01/23, Awarded to students involved in City Government Community service
Personal Information
Citizenship: US Citizen
Timeline
Take Out, Quality Assurance, and Server
Bjs Restaurants Inc
07.2024 - Current
Host, Food Runner
Chili's Bar and Grill
01.2024 - 07.2024
Front of the House
Panda Express Restaurant
11.2023 - 01.2024
(Youth in Government) Public Works Manager
City of La Mirada
09.2022 - 04.2023
AA - Economics
Fullerton College
GED -
La Mirada High School
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