Sebastian Enriquez
Santa Ana
Summary
Dynamic Glass Technician with expertise in tempered glass handling and a strong commitment to customer service at New Creation Auto Glass. Proven ability to enhance workflow efficiency and ensure compliance with safety protocols, resulting in improved service quality and customer satisfaction. Skilled in problem-solving and adept at using power tools for precise glass repairs.
Overview
2027
2027
years of professional experience
Work History
Glass Technician
New Creation Auto Glass
2024 - Current
- Replaced and repaired automotive glass using industry-standard techniques and tools.
- Assisted in maintaining accurate inventory records of glass products and supplies.
- Followed safety protocols to ensure compliance with OSHA regulations during installation procedures.
- Collaborated with team members to enhance workflow efficiency in glass replacement tasks.
Banquet Server/On Call
Caesar’s Palace
2022 - Current
- Delivered exceptional customer service during events, ensuring guest satisfaction and engagement.
- Assisted in setting up and breaking down banquet spaces efficiently for various functions.
- Collaborated with kitchen staff to coordinate meal service, maintaining timely delivery of food and beverages.
- Maintained cleanliness and organization of service areas to uphold health and safety standards.
Server
Mercato Della Pescheria
2020 - 07.2022
- Ensured compliance with health and safety regulations within the restaurant environment.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Bella Notte Italian Bistro
2018 - 2019
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in menu recommendations, enhancing guest dining experience.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Handled cash and credit transactions, ensuring accurate billing processes.
- Trained new servers on restaurant procedures and customer interaction techniques.
- Adapted quickly to high-pressure situations, maintaining composure during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Busser/Server
Luciles Smokehouse BBQ
2012 - 2015
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by delivering food and beverages promptly during peak hours.
- Supported team members in restocking supplies to ensure efficient service flow.
- Collaborated with kitchen staff to manage dishware and maintain smooth operations.
Food Runner
Yard Bird
2016 - 2018
- Delivered food orders accurately and efficiently to tables.
- Assisted kitchen staff in maintaining organized workflow during peak hours.
- Communicated effectively with servers to ensure timely service for guests.
- Maintained cleanliness and organization of dining area throughout shifts.
- Adapted quickly to menu changes and special requests from customers.
- Supported team members in training new staff on food running procedures.
- Monitored inventory levels of supplies, reporting shortages as needed.
Education
No Degree - Philosophy
Cypress College
Cypress, CAHigh School Diploma -
Palo Verde High School
Las Vegas, NV06.2013
Skills
- Tempered glass handling
- Glass fabrication
- Power tool operation
- Hand tool proficiency
- Heavy lifting
- Glass repair expertise
- Customer service
- Problem-solving
Timeline
Glass Technician
New Creation Auto Glass
2024 - Current
Banquet Server/On Call
Caesar’s Palace
2022 - Current
Server
Mercato Della Pescheria
2020 - 07.2022
Server
Bella Notte Italian Bistro
2018 - 2019
Busser/Server
Luciles Smokehouse BBQ
2012 - 2015
Food Runner
Yard Bird
2016 - 2018
No Degree - Philosophy
Cypress College
High School Diploma -
Palo Verde High School