Sebastian Cruz
Inglewood
Summary
Offering strong foundation in customer service and organizational skills, eager to learn and develop in operations. Brings ability to quickly adapt to new environments and acquire essential industry knowledge. Ready to use and develop communication and problem-solving skills in any role.
Overview
1
1
year of professional experience
Work History
Airport Operations Agent
Unifi
Los Angeles, CA
08.2025 - Current
- Assisted in coordinating flight schedules and gate assignments to ensure timely departures.
- Monitored baggage handling processes to maintain safety and compliance with regulations.
- Provided customer service support, addressing passenger inquiries and resolving issues efficiently.
- Collaborated with team members to streamline operational workflows during peak travel periods.
- Conducted routine inspections of equipment and facilities to uphold operational standards.
- Adapted quickly to changing environments, maintaining focus on operational efficiency throughout shifts.
Education
High School Diploma -
Hawthorne
El Segundo, CA06-2025
Skills
- Strong decision-making
- Efficient multitasking
- Ground support coordination
- Superior customer service
- Ramp operations
- Attention to Detail
- Effective problem solving
- Advanced time management
- Teamwork and collaboration
- Multitasking
- Organizational skills
- Goal setting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Airport Operations Agent
Unifi
08.2025 - Current
High School Diploma -
Hawthorne