Seanna P Wilvers
Management
Plamondon,AB
Overview
14
14
years of professional experience
1
1
Certification
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Work History
Owner Operator
Tús Núa Breath & Sound Healing
01.2021 - Current
- Breathwork practitioner & Sound Bath Musician.
- Hold healing sessions in groups or one-on-one.
- Retreats, group getaways, family healing sessions.
- Working in a holistic positive environment, holding space for people to feel and work through their emotions and feelings.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
School bus dispatcher/ bus driver
Southland Transportation Ltd.
Edmonon, AB
2023.03 - 2024.07
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of students, including special needs students.
- Directed dispatching, routing, and tracking of 300 fleet buses.
Store Manager
The Cash Box
03.2020 - 08.2022
- Managed employees, inventory control, cash control and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Multi Unit Manager
Smart Financial
05.2010 - 02.2021
- Recipient of area manager of the year award in 2018 - most profitable locations in the company Canada & USA achieving over $2.4 million in profits, earning a trip to Disney World with my family.
- Conducted on-boarding for new employees.
- Resolved conflicts promptly to promote positive environment for customers.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Supervised 8 location managers and managed 8 locations assets, maintaining contractual, compliance and reporting requirements for all areas and assets.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Increased profits through effective sales training, troubleshooting P&L areas and training new managers on web-based collecting system and key sales tactics.
- Oversaw budget planning, strategy development, community outreach for organization.
- Drove revenues, reduced turn over and team morale by training, developing and deploying sales contests.
Education
No Degree - Breathwork Practitioner Certification
Blissful Life Wellness
Red Deer, AB04.2021
No Degree - Diamond, Gold, Watch Training.
GIA
Edmonton 01.2015
No Degree - Music Diploma
Red Deer College
Red Deer 06.2004
High School Diploma -
St. Patrick’s High School
Yellowknife, NT06.1997
Skills
- Recruiting, Hiring, Onboarding & Training
- Management Training
- Focus and Follow-Through
- Financial Statement Review
- Employee Performance Reviews
- Customer Loyalty
- Customer Complaint Management
- Team-Building Exercises, Creating & maintaining healthy culture within teams
Accomplishments
- Supervised team of 8 locations with average of 8-10 staff members In each location.
- Achieved area manager of the year 2018. Earned an all expenses paid trip to Disney World with my family.
- Worked my way up from sales manager to store manager to area manager in under 3 years.
- Proven track record to build great teams, highly engaged staff and bench strength.
- held various positions in previous employment. hot shot delivery, casino, construction work, reno's, painting, daycare.
- Completed addictions counseling diploma program
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Class 5 drivers license
- Building leaders program Training - Results Canada. 1 year completed 2015.
- Presidents counsel 2019- Smart Financial.
- Certified Breathwork Practitioner , Tús Núa Breath & Sound Healing - 2021
- Licensed AGLC - sell safe Cannabis staff training - July 2022. QCW December 12th 2022.
- Food Safety Training - November 2022
- Sexual Misconduct Prevention- November 2022
- Alcohol Compliance course - October 2022.
Timeline
School bus dispatcher/ bus driver
Southland Transportation Ltd.
2023.03 - 2024.07
Owner Operator
Tús Núa Breath & Sound Healing
01.2021 - Current
Store Manager
The Cash Box
03.2020 - 08.2022
Multi Unit Manager
Smart Financial
05.2010 - 02.2021
No Degree - Breathwork Practitioner Certification
Blissful Life Wellness
No Degree - Diamond, Gold, Watch Training.
GIA
No Degree - Music Diploma
Red Deer College
High School Diploma -
St. Patrick’s High School
- Class 5 drivers license
- Building leaders program Training - Results Canada. 1 year completed 2015.
- Presidents counsel 2019- Smart Financial.
- Certified Breathwork Practitioner , Tús Núa Breath & Sound Healing - 2021
- Licensed AGLC - sell safe Cannabis staff training - July 2022. QCW December 12th 2022.
- Food Safety Training - November 2022
- Sexual Misconduct Prevention- November 2022
- Alcohol Compliance course - October 2022.
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