Seanna Bailey
Brampton
Summary
Versatile professional with a track record of enhancing client satisfaction at Glohouze through exceptional customer service and creative nail art. Excelled in fast-paced environments, from managing administrative duties at Mortgage in the city to streamlining warehouse operations at Amazon. Demonstrates strong relationship-building and time management skills, achieving near-perfect inventory accuracy.
Skilled beauty professional with thorough expertise in nail care, nail art, and customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nail Technician
Glohouze
01.2024 - 01.2025
- Established strong client relationships through exceptional customer service and communication skills.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
- Kept tidy and organized area to comply with cleanliness standards.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Delivered detailed nail art and design, elevating salon's reputation for creativity.
Mortgage Broker Assistant
Denise Pisani
08.2023 - 03.2024
- Supported a high-performing team of mortgage brokers by efficiently handling administrative tasks such as scheduling appointments, managing calendars, and coordinating meetings.
- Improved document management systems, resulting in reduced processing times and errors during the lending process.
- Conducted thorough research on available loan products, enabling informed recommendations tailored to individual client needs.
- Enhanced client satisfaction by providing comprehensive mortgage assistance and support.
- Managed multiple priorities effectively, ensuring timely completion of tasks related to loan applications, documentation, and follow-up communications with clients.
- Developed strong rapport with clientele through regular communication updates regarding their loan status or any changes affecting their application or approval process.
- Stayed up-to-date on industry trends and regulations to provide accurate information and guidance to clients.
Warehouse Worker
Amazon
01.2018 - 11.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 60 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
Education
No Degree -
Body Pro College
Brampton, ON01-2024
Skills
- Customer service
- Nail extensions
- Time management
- Sanitation procedures
- Appointment management
- Relationship building
- Team collaboration
- Verbal and written communication
- Client service quality
- Packaging and labeling
Languages
English
Full Professional
Certification
- Certified Nail Technician (CNT) - National Cosmetology Association.
Timeline
Nail Technician
Glohouze
01.2024 - 01.2025
Mortgage Broker Assistant
Denise Pisani
08.2023 - 03.2024
Warehouse Worker
Amazon
01.2018 - 11.2020
No Degree -
Body Pro College
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