Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Sean M. Friesen

Calgary,AB

Summary

Experienced software manager and leader, attentive to implementing and tailoring the appropriate software development best practices and methodologies. With over 2 decades of experience in Product and Software Development, Quality Assurance, End-to-end Product Management, Business Analytics & Intelligence, Customer Care and Business Development.


In-depth experience with quality and certification requirements, logistical analysis and sound judgement to enhance the branding success.

Overview

13
13
years of professional experience

Work History

Program Manager

Electronic Arts
01.2022 - 09.2023
  • Established milestones and objectives based on input from multiple Game Development teams and stakeholders.
  • Met with project stakeholders on regular basis to assess progress and make adjustments to program and project timelines
  • Interacted with stakeholders and core end users to identify business needs and requirements for key data analytic reports, analysis and data insights that would be used during and post-development
  • Developed and maintained data analytics team’s process workflows, aligned and updated key procedures and coordinated change management across embedded analytic members across all studios
  • Managed and supervised administrative and daily program operations, communications and budgets across QVSA organization
  • Identified program obstacles and communicated possible impacts to team.

Business Analyst

Electronic Arts
10.2018 - 01.2022
  • Interacted with game development teams to understand their data business needs and translate into requirements and project scope.
  • Implemented business intelligence solutions to increase operational efficiency and inform strategic decision-making.
  • Collaborated with data analysts & engineers to developed customized reports, summarizing and presenting data in visually appealing format.
  • Applied honed problem-solving skills to analyze and resolve issues impacting game development operations and goal achievement.

Project Manager

Electronic Arts
10.2010 - 09.2018
  • Developed and implemented strategic project plans to meet game development quality objectives.
  • Achieved project deadlines by coordinating with over 100 different contractors distributed globally to manage performance.
  • Planned, designed, and scheduled phases for FIFA game modes across multiple platforms and live support
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Education

3D Art & Animation

Computer Digital Imaging & Sound (CDIS)
Burnaby, BC

Bachelor of Science - Biology & Kinesiology

University of The Fraser Valley
Abbotsford, BC

Skills

  • Game Design & Development
  • Agile & Waterfall Methodologies
  • Quality Management
  • Test Planning & Management
  • Program Operations, Requirements & Frameworks
  • Multi-Operations Management
  • Budgeting and Resource Management
  • Change Management Process
  • Forecasting and Performance
  • JIRA, JQL, MS Power BI
  • Remote Team Management
  • MS Office and Adobe Suite

Accomplishments

  • Collaborated with over 10 analytic studio teams in the development, deployment and training of centralized processes and procedures for entire QVS Analytics organization
  • Managed Operations Improvement Programs with 6 key project pillars: strategic development, process & performance development, organizational improvements, training & employee engagement, innovation & productization.
  • Managed and supervised monthly program operational KPIs & metrics for Data Analysts resourcing and utilization.

Additional Information

Data & Analytics (formally QVSA) 2019 to 2023

FIFA Development Team 2010 to 2023

EA Sports Development Team 2019 to 2023

Respawn Development Team 2022 to 2023

Timeline

Program Manager

Electronic Arts
01.2022 - 09.2023

Business Analyst

Electronic Arts
10.2018 - 01.2022

Project Manager

Electronic Arts
10.2010 - 09.2018

3D Art & Animation

Computer Digital Imaging & Sound (CDIS)

Bachelor of Science - Biology & Kinesiology

University of The Fraser Valley

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Sean M. Friesen