Summary
Overview
Work History
Education
Skills
Semi Profesional Kickboxer
Timeline
Generic

Sean McCully

Laguna Beach,CA

Summary

Energetic and results-driven individual with talent for leadership and team motivation. Possesses solid understanding of fitness principles and facility management, including scheduling and customer service. Proven ability to create positive and engaging environment that encourages member satisfaction and retention.

Overview

3
3
years of professional experience

Work History

Gym Manager

McCullys Fight Club
11.2024 - Current
  • Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
  • Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
  • Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
  • Generated leads through sales promotions and word-of-mouth.
  • Managed financial tasks including budgeting, expense tracking, and revenue forecasting for the gym''s success.
  • Trained employees on general procedures, gym rules and duties.
  • Reviewed stock counts and ordered items to control inventory.
  • Increased gym membership retention by implementing personalized fitness programs and regular progress checkins.
  • Boosted member engagement by organizing a variety of health and wellness events, workshops, and seminars.
  • Reviewed and analyzed sales data to identify trends, make informed decisions, and set targets for future growth.
  • Collaborated with other local businesses to create joint promotions and partnerships that benefited both organizations.
  • Evaluated team members and offered helpful feedback by observing while performing duties and offering services to customers.

Service Greeter & Porter

Optima Dealer Services
12.2023 - 11.2024
  • Streamlined service appointments by efficiently checking in customers and gathering relevant information.
  • Facilitated seamless handoff between customers and service advisors, explaining repair process and answering questions as needed.
  • Supported sales team by introducing potential clients to available vehicles on the showroom floor.
  • Ensured timely vehicle servicing by promptly notifying service advisors of customer arrivals.
  • Conducted thorough vehicle walk-arounds, identifying any existing damage before initiating service procedures.
  • Contributed to dealership reputation through exceptional attention to detail and commitment to excellent customer experience.
  • Developed strong relationships with clientele, leading to increased repeat business and referrals.
  • Enhanced customer satisfaction by providing a warm and friendly welcome upon arrival at the dealership.
  • Handled customer inquiries with professionalism, directing them to appropriate departments as needed.
  • Provided friendly, attentive service throughout peak times for responsive customer care.

Sales Associate

Jacks Sufboards
11.2022 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Auto Detailer

Temporary Employment at Dazzles Detailing
05.2022 - 08.2022
  • Washed cars and trucks daily for auto dealership.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Applied ceramic coatings for long-lasting protection against environmental hazards, increasing vehicle longevity.
  • Performed high-quality paint correction tasks to remove scratches and swirl marks, resulting in improved vehicle appearance.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Collaborated with team members to complete large-scale projects within tight deadlines, maintaining a high level of quality workmanship.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.

Education

High School Diploma -

Legacy High School - Private Homeschool
Huntington Beach
06.2023

Skills

  • Fitness knowledge
  • Excellent communication and networking abilities
  • Health and safety
  • Employee relations
  • Digital marketing
  • Scheduling coordination
  • Inventory control
  • Schedule creation
  • Nutrition
  • Membership sales
  • Lead generation
  • Payroll processing
  • Product Promotion
  • Talent acquisition
  • Sales management
  • Revenue growth
  • Team management
  • Safety management
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Task prioritization
  • Employee motivation
  • Customer relationship management
  • Inventory tracking and management
  • Interpersonal communication
  • Strategic planning
  • Staff training
  • Organizational skills

Semi Profesional Kickboxer

Maintained an undefeated record in competitive kickboxing, leveraging elite training, adaptability, and resilience to excel under pressure and consistently achieve winning outcomes & am Passionate about martial arts and martial arts philosophy and mental discipline as well as being the 2012 U12 national champion in NO-GI Brazilian jujitsu in the NABJJF 

Timeline

Gym Manager

McCullys Fight Club
11.2024 - Current

Service Greeter & Porter

Optima Dealer Services
12.2023 - 11.2024

Sales Associate

Jacks Sufboards
11.2022 - 12.2023

Auto Detailer

Temporary Employment at Dazzles Detailing
05.2022 - 08.2022

High School Diploma -

Legacy High School - Private Homeschool

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Sean McCully