Summary
Overview
Work History
Education
Certification
Timeline
Generic

Sean Cardenas

Los Angeles

Summary

Resourceful, adaptable, and creative manager with great experience in scheduling, team development, managerial accounting, and entrepreneurial progress for a high-volume, chef driven restaurant with several service outlets. Detail oriented and meticulous service standards in hospitality have brought me to great heights with a well-known Chef in Long Beach, CA and Denver, CO.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant General Manager/ Bar Manager

Seven Grand
06.2021 - 02.2024
  • Successfully gained promotion from barback to bartender to lead bartender to bar manager to assistant general manager within 3 years
  • Developed extensive customer relationships, encouraging regulars and repeat customers
  • Successfully worked with guests, meeting their needs along every step of the sales process
  • Understood client-business landscapes as well as cultural environments to supply appropriate product information
  • Maintained a professional attitude under a high pressure work environment to ensure consistency of service for guests
  • Navigated through a high volume - high turnover work environment, successfully demonstrating consistent ability to optimize workflow, manage team members, and strategize sales funnel
  • Working cross-functionally with managers, coworkers, sales reps, and security by staying in constant communication with each other achieving an extremely effective and efficient work flow

Bartender

Oxford Hotel, Urban Farmer, The Cruise Room
11.2021 - 02.2023
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Lead Server/ Bartender

Tribe @ Riverwalk
12.2020 - 11.2021
  • Played an integral part in developing, strategizing, hiring staff, designing restaurant layout, building menu, fundraising, and opening a new start-up, grassroots restaurant
  • Scaled facility from the ground up, demonstrated understanding of the skills necessary to start a business with minimal funding and inexperienced staff.
  • Effectively functioned as Liaison between ownership, management and staff, by streamline cross-functional communications and adopt company-wide creative solutions.
  • Developed systems for delivering constructive and positive Feedback to employees on a daily, weekly, and monthly basis
  • Completed daily tasks including e-communications, service, and end-of-day reporting

General Manager

Panxa Cocina and Roe Seafood
10.2016 - 03.2020
  • Managed day-to-day operations
  • Worked closely with Executive Chef Arthur Gonzalez for 6 years as his FOH manager, executing his concept to its fullest success
  • Managed payroll, bank accounts, daily accounting for the business
  • Gained promotion from entry level to Lead to Assistant Manager to Assistant General Manager to General Manager
  • Helped open the restaurant as an initial, pioneering member of the management team
  • Worked closely with marketing agencies to promote business via social media as well as exposure in blogs, magazines, etc.
  • Worked closely with a restaurant consultant and gained a clear understanding of how the business works in the process
  • Pushed for creative solutions, streamlined communication amongst the staff, and spearheaded new ideas and different ways to operate the business
  • Worked cross functionally with marketing team, consultant, sales team, back-of-house team, liquor/food sales representatives, ownership team, as well as clients/customers

Education

Bachelor of Arts - Political Science

California State University - Long Beach
Long Beach, CA
2015

Certification

ServSafe Food Protection Manager Certification

ServSafe Colorado Food Handlers

Colorado TIPS Alcohol Certification

California TIPS Alcohol Certification

Yoga Teacher Training 500 hr


Timeline

Bartender

Oxford Hotel, Urban Farmer, The Cruise Room
11.2021 - 02.2023

Assistant General Manager/ Bar Manager

Seven Grand
06.2021 - 02.2024

Lead Server/ Bartender

Tribe @ Riverwalk
12.2020 - 11.2021

General Manager

Panxa Cocina and Roe Seafood
10.2016 - 03.2020

ServSafe Food Protection Manager Certification

ServSafe Colorado Food Handlers

Colorado TIPS Alcohol Certification

California TIPS Alcohol Certification

Yoga Teacher Training 500 hr


Bachelor of Arts - Political Science

California State University - Long Beach

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Sean Cardenas