Sean Barilleaux
Long Beach
Summary
Very knowledgeable and experienced in Japanese Restaurants and culture. Enthusiastic and experienced professional, that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Server
Japanese Castle
03.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Head Server
Daimon Japanese Teppanyaki & Sushi
02.2023 - Current
- Trained new staff on restaurant operations and policies to strengthen performance.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Supervised server staff and simultaneously served personal section of tables.
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
Server
Hanano Japanese Ramen
03.2022 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Momo Sushi
10.2019 - 01.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
Mad Batter Cafe
02.2018 - 09.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Busser
Anthem Country Club
10.2016 - 09.2019
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Trained new staff in bussing and cleaning procedures.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Education
High School Diploma -
South East Career & Technical Academy
5710 S Mountain Vista St, Las Vegas, NV 8912005.2018
Skills
- Hospitality Service Expertise
- High-Volume Dining
- Warm and Friendly
- Adaptable and Flexible
- Menu Memorization
- To-Go Order Preparation
- Service Prioritization
- Server Training
- Guest Satisfaction
- Cool Under Pressure
Timeline
Server
Japanese Castle
03.2023 - Current
Head Server
Daimon Japanese Teppanyaki & Sushi
02.2023 - Current
Server
Hanano Japanese Ramen
03.2022 - 02.2023
Server
Momo Sushi
10.2019 - 01.2022
Server
Mad Batter Cafe
02.2018 - 09.2019
Busser
Anthem Country Club
10.2016 - 09.2019
High School Diploma -
South East Career & Technical Academy
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