Seana Almer
Sherwood Park,AB
Summary
Experienced Property Management Leader with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Associate Director
Cushman & Wakefield Asset Services
03.2023 - Current
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Improved Client communication and transparency leading to overall increase in Client satisfaction
- Oversaw clean up of post-Covid AR to ensure all monies owed were collected.
- Revamped internal communication channels to foster greater transparency between departments and improve overall organizational cohesion.
- Actively participated in industry conferences and networking events, increasing company visibility and creating valuable connections with peers.
- Managed employee reviews, training, schedules, and contract negotiations.
- Lead portfolio team of 25 plus 50+ contract staff.
General Manager
Primaris Management Inc
09.2018 - 03.2023
- Managed budget implementations, employee reviews, training, and capital projects.
- Responsible for monthly financial reporting and presentations.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Developed and maintained relationships with customers and tenants through visibility and accountability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast operational needs.
- Lead property team of 10, plus 3rd party contractor teams of 30+.
Property Manager
Oxford Properties
06.2014 - 09.2018
- Handled tenant relations promptly and appropriately.
- Verified income, assets and expenses and completed quarterly financial reporting and presentations.
- Monitored timely receipt and reconciliation of rent collections in accordance with leases.
- Developed, reviewed and submitted property operating and capital budgets.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Lead Admin team of 3-4, and interim leader for Marketing & Guest Services team 10.
Marketing Manager
Primaris Management Inc / T&T Properties
12.2011 - 06.2014
- Boosted brand awareness while managing internal and external marketing campaigns and programs.
- Created Centre brand messaging, collateral materials, customer events, promotional strategies and Centre commercialization.
- Developed event strategies and tactical plans to promote accomplishment of marketing goals.
- Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets and developing protocol.
- Utilized market trends and target audience statistics to effectively and appropriately market the Centre.
- Lead Guest Services team of 4-6.
Marketing Director
T&T Properties
09.2007 - 12.2011
- Created innovative strategies to drive customer engagement and Centre traffic.
- Devised marketing plans using digital strategies, print advertising and word of mouth tactics.
- Kept all campaigns and marketing collateral in line with branding and focused on target consumers.
- Organized and executed robust, creative experiential marketing events.
- Lead Guest Services team of 5.
Education
Fundamentals of Real Estate
RISE Academy / RECA
Online05.2024
Certificate - Organizational Change Management
Mount Royal University
Calgary, ABReal Property Administrator
BOMI
Certificate - Strategic Leadership
MacEwan University
Edmonton, AB05.2022
Certified Shopping Centre Manager
International Council of Shopping Centres
10.2015
Certified Marketing Director
International Council of Shopping Centres
10.2012
Technical Scenography
Dalhousie University
Halifax, NSSkills
- Cross-Functional Team Management
- Verbal and Written Communication
- Strategic Planning
- Cost Analysis and Savings
- Coaching and Mentoring
- Budgeting and Cost Control
- Facility Management & Capital Planning
- Analytical Skills
- Media Training
- Performance Analysis
- Customer Service Management
- Team Collaboration and Leadership
Affiliations
- Strathcona County Economic Development and Tourism Advisory Committee - 2021 Chair, 2022 Past-Chair
- Strathcona County Red Tape Reduction Task Force - 2019 Vice Chair
- Kingsway District Association (BIA) Board Member - 2014-2018
- Northern Alberta Shopping Centre Association - 2023 - present Vice President, 2018-2023 Treasurer, 2017- present Golf Committee member
Timeline
Associate Director
Cushman & Wakefield Asset Services
03.2023 - Current
General Manager
Primaris Management Inc
09.2018 - 03.2023
Property Manager
Oxford Properties
06.2014 - 09.2018
Marketing Manager
Primaris Management Inc / T&T Properties
12.2011 - 06.2014
Marketing Director
T&T Properties
09.2007 - 12.2011
Fundamentals of Real Estate
RISE Academy / RECA
Certificate - Organizational Change Management
Mount Royal University
Real Property Administrator
BOMI
Certificate - Strategic Leadership
MacEwan University
Certified Shopping Centre Manager
International Council of Shopping Centres
Certified Marketing Director
International Council of Shopping Centres
Technical Scenography
Dalhousie University
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