Sean Shams
Los Angeles
Summary
Ambitious, consistent, and driven are the first three words that I would like to put on this resume. These three words reflect both my work ethic and personality. Over the past two years, I have dedicated myself to academic excellence at community college with a clear goal of transferring to the University of Southern California. I’m proud to share that I’ve achieved that goal and will be joining USC as an incoming student majoring in Real Estate Development. Before returning to school, I spent two years working in financial institutions, starting as a loan processor and advancing to a mortgage loan originator. Through that experience, I developed a strong foundation in customer service, financial documentation, and client communication.
Overview
3
3
years of professional experience
Work History
Bank Teller
Wells Fargo
12.2022 - 08.2023
- Processed cash and check deposits, withdrawals, and account transfers accurately and efficiently
- Identified and prevented fraudulent activity by verifying identification and monitoring suspicious transactions
- Managed incoming and outgoing cash shipments while maintaining drawer and vault cash limits
- Balanced cash drawers daily with zero discrepancies
- Adhered to bank compliance policies, security protocols, and regulatory requirements
- Educated clients on digital banking tools and services to enhance banking efficiency
- Collaborated with team members to meet branch performance goals
Mortgage Loan Originator
TransUnited Financial Services
05.2021 - 10.2022
- Proactively cold-called hundreds of prospective borrowers weekly and distributed tailored loan estimates to generate new business
- Analyzed borrowers’ financial profiles, credit history, and property evaluations to assess loan eligibility and risk
- Guided clients through the full loan application process, ensuring clarity, accuracy, and a smooth experience
- Reviewed income, asset, and credit documentation to verify eligibility and prepare complete loan packages
- Maintained consistent and clear communication with clients regarding loan status, next steps, and documentation requirements
- Collaborated daily with underwriters to expedite processing and minimize delays in approvals
- Utilized digital marketing strategies to attract new leads, including targeted outreach on platforms such as Facebook, Reddit, and Instagram
Mortgage Loan Processor
WLC Financial
11.2020 - 04.2021
- Reviewed and analyzed incoming loan documentation for completeness, compliance, and eligibility based on lending guidelines
- Ensured accurate and timely submission of loan files to underwriting for approval
- Provided technical support to loan officers and lending staff to improve operational efficiency and processing accuracy
- Acted as a liaison between originators and underwriters, maintaining daily communication to resolve issues and prevent processing delays
- Maintained detailed records and ensured all documents met regulatory and investor requirements for a smooth closing process
Education
Bachelor of Science - Real Estate Development
University of Southern California
Los Angeles, CA05-2027
Skills
- Customer Service
- Incoming/Outgoing Phone Communication
- Time Management
- Leadership
- Documentation Review
- Communication Skills
- Multitasking
- Compliance Review
Languages
English
Native or Bilingual
Farsi
Native or Bilingual
Timeline
Bank Teller
Wells Fargo
12.2022 - 08.2023
Mortgage Loan Originator
TransUnited Financial Services
05.2021 - 10.2022
Mortgage Loan Processor
WLC Financial
11.2020 - 04.2021
Bachelor of Science - Real Estate Development
University of Southern California
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