Summary
Overview
Work History
Education
Skills
Certification
Pro-Serve
Hobbies and Interests
Languages
Timeline
Generic

Sean Sano

Calgary

Summary

Experienced manager, skilled with time management, upholding restaurant culture and known for driving successful day to day operations. Adept at team collaboration, leading staff to meet and exceed goals, and applying myself to any work in front of me. I want to join a team to help drive my work ethic while further developing my leading skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Line Cook

Cactus Club Cafe
07.2024 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Helped uphold standards to new trainees and develop their understanding of the kitchen culture.

Restaurant Manager

B.B.Q Chicken
01.2023 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.

Kitchen Manager

B.B.Q Chicken
01.2023 - Current
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Calculated prices of ingredients to monitor food costs and control expenses.

Front of House Manager

B.B.Q Chicken
01.2023 - Current


  • Training new staff
  • Taking inventory of alcohol products
  • Serving and operating a POS system
  • Scheduling staff
  • Budgeting based on sale forcast
  • Solving customer complaints
  • Helping with marketing efforts

Front of House Manager

Joeys Seafood
08.2019 - 07.2024
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
  • Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
  • Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.

Kitchen Manager

Joeys Seafood
01.2018 - 06.2024
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.

Line Cook

Joeys Seafood
05.2016 - 02.2018
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.

Brentwood Arena
01.2014 - 01.2016
  • Perform regular maintenance duties in arena facilities
  • Provide customer service at the concession
  • Operating a cash register

Education

Sir Winston Churchill
06.2017

Computer Science, Finance

Mount Royal University
03.2025

Skills

  • Food preparation
  • Cooking techniques
  • Inventory management
  • Customer interaction
  • Problem-solving
  • Team collaboration
  • Reliable and trustworthy
  • Training new staff
  • Time management
  • Budget management
  • Attention to detail
  • Highly motivated
  • Cleaning and organization

Certification

Certificate available upon request

  • First Aid Certification
  • CPR/AED Certification

Pro-Serve

License for serving alchol. 

Hobbies and Interests

  • Owning an athletic brand startup
  • Calgary minor hockey (10 years)
  • Calgary hornets lacrosse (10 years)
  • Calgary northside soccer (10 years)
  • High School Football
  • High school Volleyball
  • Community Basketball

Languages

English
Native or Bilingual

Timeline

Line Cook

Cactus Club Cafe
07.2024 - Current

Restaurant Manager

B.B.Q Chicken
01.2023 - Current

Kitchen Manager

B.B.Q Chicken
01.2023 - Current

Front of House Manager

B.B.Q Chicken
01.2023 - Current

Front of House Manager

Joeys Seafood
08.2019 - 07.2024

Kitchen Manager

Joeys Seafood
01.2018 - 06.2024

Line Cook

Joeys Seafood
05.2016 - 02.2018

Brentwood Arena
01.2014 - 01.2016

Computer Science, Finance

Mount Royal University

Sir Winston Churchill

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Sean Sano