Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sean Ross

Victoria,BC

Summary

Detail-oriented Compliance Officer and Fraud Investigator dedicated to improving policies and procedures in all business areas. Hardworking and driven with quality-focused and proactive approach. Bringing 14 years of experience in financial industry.

Overview

27
27
years of professional experience

Work History

Compliance Officer - Program Manager - Fraud

Convera GlobalPay
03.2022 - 03.2024
  • Streamlined reporting processes for improved efficiency in submitting data to regulatory agencies.
  • Identified program obstacles and communicated possible impacts to team.
  • Advised clients on compliance fraud and investigations, as well as potential remedies and required actions.
  • Optimized resource allocation, effectively balancing priorities and managing competing demands.
  • Delivered high-quality results by setting performance metrics and monitoring progress against targets.
  • Oversaw and monitored case and transaction tracking system for accuracy, reducing duplication issues.

Senior Fraud Investigator

Western Union Business Solutions/Custom House
05.2004 - 03.2022
  • Evaluated customer data to identify and prevent fraudulent activities.
  • Reduced fraud losses by implementing advanced data analysis techniques and identifying fraudulent trends.
  • Improved fraud detection rates through meticulous case investigations and collaboration with cross-functional teams.
  • Streamlined internal processes by creating standardized investigation templates and reporting formats, increasing overall efficiency.
  • Played a critical role in shaping corporate anti-fraud policies by providing subject matter expertise during policy development meetings.

Police Constable

Municipality Of Saanich
09.1997 - 04.2004
  • Enhanced public safety by conducting regular patrols and responding to emergency calls.
  • Improved community relationships through proactive engagement and participation in local events.
  • Collaborated with fellow officers for successful crime prevention and resolution efforts.
  • Assisted victims of crime by providing support services referrals and acting as a liaison between them and other agencies involved in their cases.

Education

MCSA - Computer And Information Systems

Royal Roads University
Victoria, BC

Police And Justice Studies

Justice Institute of British Columbia
New Westminster, BC

Skills

  • Internal Controls
  • Risk Management
  • Auditing processes
  • Reporting Requirements
  • Investigations skills
  • Document Review
  • Regulatory knowledge
  • Anti-Money Laundering
  • Fraud investigation
  • Policy Enforcement

Timeline

Compliance Officer - Program Manager - Fraud

Convera GlobalPay
03.2022 - 03.2024

Senior Fraud Investigator

Western Union Business Solutions/Custom House
05.2004 - 03.2022

Police Constable

Municipality Of Saanich
09.1997 - 04.2004

MCSA - Computer And Information Systems

Royal Roads University

Police And Justice Studies

Justice Institute of British Columbia
Sean Ross