Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tegan Elkins

Costa Mesa

Summary

Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Private Event Coordinator

Solstice Seasonal Kitchen & Bar
11.2021 - Current
  • Brainstormed and implemented creative event concepts and themes.
  • Communicated with guests about, Menus, lighting and sound companies as well as rental companies to obtain price quotes.
  • Inspected event facilities to confirm conformance to customer requirements.
  • Coordinated schedules and timelines for events.
  • Hired, trained, and supervised volunteers and support staff required for events.
  • Performed event coordination for larger parties and gatherings.
  • Reviewed event bills to confirm accuracy and approve payment.
  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures.

Server Shift Leader

The Country Club Restaurant & Bar
06.2020 - 04.2023
  • Cultivated warm relationships with regular customers.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Addressed and resolved customer complaints and issues to increase satisfaction and establish trust.
  • Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Bussed and reset tables to keep dining room and work areas clean.

Restaurant Floor Manager

The Cannery Seafood Of The Pacific
09.2019 - 05.2020
  • Streamlined daily operations for smooth service flow through effective staff scheduling, task delegation, and communication.
  • Maintained high food safety standards through regular inspections and strict adherence to sanitation guidelines.
  • Collaborated with the kitchen staff to ensure timely delivery of high-quality meals during peak periods.
  • Ensured proper cash handling procedures were followed at all times, reducing discrepancies in daily sales reports.
  • Resolved customer complaints promptly and professionally, leading to repeat business and positive reviews.

General Manager

Coast Fish Company
02.2017 - 08.2019
  • Formulated policies and procedures to streamline operations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Shift Manager

A Restaurant & Market
09.2013 - 01.2017
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

Education

Licensed - Cosmetology

International School of Beauty
Palm Desert, CA
06.2005

High School Diploma -

Palm Desert High School
Palm Desert, CA
06.2003

Skills

  • Guest Relations
  • Event Calendar Management
  • Meeting Planning
  • Special Event Planning
  • Food Service Regulations
  • Event Supervision
  • Managing Events Start to Finish
  • Catering Coordination

Timeline

Private Event Coordinator

Solstice Seasonal Kitchen & Bar
11.2021 - Current

Server Shift Leader

The Country Club Restaurant & Bar
06.2020 - 04.2023

Restaurant Floor Manager

The Cannery Seafood Of The Pacific
09.2019 - 05.2020

General Manager

Coast Fish Company
02.2017 - 08.2019

Shift Manager

A Restaurant & Market
09.2013 - 01.2017

Licensed - Cosmetology

International School of Beauty

High School Diploma -

Palm Desert High School

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Tegan Elkins