Sean Putnam
Mission Hills
Summary
Retail worker prepared for this role with strong background in customer assistance and store maintenance. Known for efficient grocery bagging and cart retrieval, contributing to pleasant shopping experience. Highly focused on team collaboration and adaptability to changing needs, ensuring reliable support and effective service. I work on myself daily to try and better understand the needs of others and to help build my communication skill. I know this role requires heart and honed skills to be able to work under pressure, have good communication skill, and other important needs but I believe that I can work towards those standards and even exceed expectations. I work hard and I don't quit no matter the circumstances.
Overview
4
4
years of professional experience
Work History
Courtesy Clerk/ Department Manager
Vons Grocery Store
07.2021 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
- Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
- Maintained clean and tidy checkout area to optimize service delivery.
- Acted as an ambassador for the store''s brand by consistently providing friendly, knowledgeable, and efficient service to all customers.
- Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Education
High School Diploma -
James Monroe Highschool
Los Angeles, CA06-2020
Skills
- Positive attitude
- Strong work ethic
- Customer service
- Outgoing and friendly
- Teamwork and collaboration
- Flexible schedule
- Product location
- Quality control
- Staff education and training
Timeline
Courtesy Clerk/ Department Manager
Vons Grocery Store
07.2021 - Current
High School Diploma -
James Monroe Highschool
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