Sean Penner
Langham,SK
Summary
Motivated cashier and stocker with years of experience in Liquor and Retail. Accomplished various tasks daily, including Cleaning, stocking shelves with Alcohols, Foods, and collecting payments with cash registers and debit machines. Always ready when assisting customers and coworkers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Liquor Store Clerk
Martensville Corner Store
08.2021 - Current
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Received payments by cash, credit and personal check and remitted correct change.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Checked personal identifications during alcohol and tobacco sales.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Identified and resolved discrepancies and errors in customer accounts.
Part-Time Employee
Dollarama
09.2018 - 02.2022
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Post Office Clerk
Osler General Store
10.2017 - 12.2017
- Sorted mail according to size, shape, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Courier
Times Herald
05.2012 - 08.2013
- Planned delivery routes and most efficient methods of distribution.
- Distributed papers in various weather conditions during early morning to afternoon.
Education
High School Diploma -
Warman High School
Warman, SK06.2019
Skills
- Compassion
- Adaptability
- Customer service
- Liquor Law Compliance
- Creative Thinking
- Public Engagement
- Attention to Detail
- Information Analysis
- Work Prioritization
- Voiceover Performance
- Customer Assistance
- Product Recommendations
Languages
English
Native or Bilingual
Certification
- SIRS License - August 4th 2021. Expiry - August 4th 2026
Timeline
Liquor Store Clerk
Martensville Corner Store
08.2021 - Current
Part-Time Employee
Dollarama
09.2018 - 02.2022
Post Office Clerk
Osler General Store
10.2017 - 12.2017
Courier
Times Herald
05.2012 - 08.2013
High School Diploma -
Warman High School
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