Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
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Sean Paquin

Haliburton,ON

Summary

Proven expertise in customer service and food safety, honed across roles at Tim Hortons and other establishments. Excelled in enhancing customer satisfaction and maintaining rigorous cleanliness standards. Demonstrated strong work ethic by consistently delivering high-quality service, achieving a notable increase in repeat business. Skilled in equipment safety and sanitation, contributing to a positive dining experience.

Professional food service worker with hands-on experience in deli operations, including food preparation, customer service, and inventory management. Known for strong focus on teamwork and achieving results, reliable with flexibility to adapt to changing needs. Skilled in slicing meats and cheeses, maintaining cleanliness, and providing exceptional customer interactions. Positive attitude and ability to thrive in fast-paced environments ensure effective collaboration and satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Deli Clerk

Foodland Grocery Store
04.2024 - Current
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Learned other teammates' work tasks to train as backup.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Greeted customers at counter to fulfill requests and answer
  • Supported store success through participation in inventory audits and suggesting improvements for deli department operations..
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

K Pub Fried Chicken

K Pub Fried Chicken
06.2023 - 09.2023
  • Prepared food items such as meats, poultry, and fish for frying purposes..
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions..
  • Cleaned and sanitized work areas, utensils and equipment.
  • Operated grills, fryers and ovens to cook food items..

Restaurant Team Member

Tim Hortons
06.2022 - 09.2022
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.

Education

Bud-Tender License

Canncell
10.2024

Skills

  • Customer Service
  • Cleanliness and sanitation
  • Food safety knowledge
  • Strong Work Ethic
  • Cleaning and sanitizing
  • Equipment safety
  • Hospitality service expertise

Languages

English
Native or Bilingual

Accomplishments

    Accomplished High School Diploma and GED

Certification

Certification of achievement

for completion of the CannSell Standard Certification program

Timeline

Deli Clerk

Foodland Grocery Store
04.2024 - Current

K Pub Fried Chicken

K Pub Fried Chicken
06.2023 - 09.2023

Restaurant Team Member

Tim Hortons
06.2022 - 09.2022

Bud-Tender License

Canncell
Sean Paquin