Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Interests
Timeline
Hi, I’m

Sean William O'Neill

Toronto,ON
Sean William O'Neill

Summary

Results-driven Community Manager with a proven track record of building and nurturing vibrant online and offline communities. Skilled in engagement strategies, content creation, and relationship management, with a focus on driving brand loyalty and fostering meaningful interactions. Adept at leading teams, organizing events, and leveraging social media to strengthen community ties and support business objectives.


Known For:
Being an energetic and approachable team player, with a natural ability to connect with others and build strong relationships. Recognized for leadership in community engagement, a competitive sales mindset, and a passion for mentoring and empowering others.

Overview

15
years of professional experience
1
Certification

Work History

Staples

Community Manager
01.2023 - Current

Job overview

  • Guest experience management for over 1500 members across Staples Studio Corktown, Midtown, and University using CRM programs
  • Driving member engagement and fostering collaborative environment at three distinct sites (Increased revenue by $2000+ a month at Studio Corktown through membership recruitment and onboarding & special events venue rentals.
  • Orchestrating large-scale and intimate events in partnership with influential organizations Apple, Bell Nat Geo, Lego & Crayola through "Studio Spotlight"
  • Enhancing community outreach and integration through social media management, and member newsletters.
  • Performance/Financial reporting to optimized company resources, effectively managing profit and loss statements
  • Conducting training sessions on communication strategies and rapport building, supporting service excellence and team development
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.

Sean William O'Neill Photography

Business Owner / Lead Project Manager
01.2010 - Current

Job overview

Creative Director & Project Management Expert

Instagram: @SeanWilliamONeill

  • With 12+ years in photography, expertise lies in transforming bold ideas into stunning visuals. Specializing in high-profile celebrity shoots and large-scale campaigns, known for seamless execution and impactful storytelling. Career highlights include collaborations with some of the biggest names in entertainment, music, and sports.

Core Competencies & Key Achievements:

  • Project Management & Production Coordination
  • Lead creative projects from concept to completion, managing budgets, schedules, and logistics.
  • Deliver exceptional results on time and within budget.
  • Notable Projects: Celebrity portraits, corporate campaigns, large-scale productions.
  • Studio Operations & Client Relations
  • Coordinate all aspects of studio bookings, ensuring efficient, organized shoots.
  • Build strong, lasting relationships with clients, talent, and teams.
  • Notable Clients & Talent: Simu Liu (Kim Convenience), Nicole Power (Shannon), actor Morgan Kohan (Sullivan’s Crossing), Bam Margera.
  • Photography & Editing Excellence
  • A creative force in celebrity portraits, editorial features, and lifestyle photography.
  • Published in top outlets and featured in major campaigns.
  • Featured Work: Simu Liu’s debut book, celebrity portfolios, editorial features.
  • Social Media Strategy & Lead Generation
  • Expert in building brands and turning social media leads into long-term clients.
  • Develop targeted strategies that drive visibility and growth.
  • Impact: Increased brand recognition and engagement across multiple industries.

Career Highlights

  • Worked with top-tier talent, including Justin Bieber, Simu Liu, Nicole Power, Morgan Kohan, Bam Margera, and award-winning artist Tobi.
  • Known for executing large-scale shoots while maintaining creative excellence and a client-first approach.
  • Passionate about storytelling, with a track record of delivering standout results in every project.

WFP Fundraising

Director of Donor Acquisition
01.2021 - 01.2023

Job overview

  • Director of Donor Acquisition

Key Achievements & Responsibilities:

  • Exceeded Acquisition Targets: Consistently surpassed donor acquisition goals, securing 40+ new donors per week through strategic community canvassing campaigns across the Greater Toronto Area (GTA).
  • Leadership & Recruitment: Led recruitment efforts, conducting 30+ interviews weekly and onboarding new representatives, equipping them with the tools, training, and resources to succeed.
  • Training & Development: Delivered daily team training, focusing on advanced selling techniques, donor retention strategies, and brand messaging to improve team performance and donor relationships.
  • Campaign Management & Stakeholder Liaison: Managed key campaigns for high-profile clients, including SickKids Foundation, Canadian Red Cross, and Canadian National Institute for the Blind (CNIB), collaborating closely with stakeholders to ensure seamless execution and optimal fundraising results.
  • Data-Driven Strategy: Utilized CRM systems to track campaign performance, analyze donor trends, and refine acquisition strategies to maximize effectiveness and long-term donor retention.
  • Team Performance & Optimization: Continuously monitored and assessed team performance, implementing corrective strategies and providing on-the-spot coaching to improve individual and team outcomes.
  • Brand & Donor Relationship Building: Fostered a culture of brand confidence and donor loyalty by ensuring representatives maintained a strong, consistent message and high engagement throughout each interaction.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.

Education

Mohawk College of Applied Arts And Technology
Hamilton, None

Bachelor of Science from Chemical Engineering
03.2014

University Overview

Skills

Core Skills:

  • 1 Community Engagement & Relationship Building

Expertise in cultivating and maintaining strong relationships with community members, both online and offline, to foster loyalty, trust, and active participation

  • 2 Social Media & Content Strategy

Proficient in managing and growing communities across social platforms (Facebook, Instagram, Twitter, LinkedIn), creating and curating content that drives engagement and aligns with brand values

  • 3 Event Planning & Coordination

Skilled in organizing virtual and in-person events that strengthen community ties, boost engagement, and support key initiatives, while ensuring seamless execution

  • 4 Data-Driven Insights & Reporting

Ability to analyze community metrics and feedback, using data to optimize engagement strategies, improve member satisfaction, and support business goals

Accomplishments

Accomplishments
  • Collaborated with team of 7 in the development of Staples Studio Canada (GTA Corktown, Midtown, University)
  • 2 time fundraising competition winner with WPF Fundraising for Sick Kids, and Canadian Red Cross
  • Doubled Membership base at Staples Studio Corktown

Languages

English
Native or Bilingual
French
Limited Working

Certification

  • CPR/AED Certification
  • Microsoft Office Specialist (MOS) Certification
  • First Aid Certification
  • Spill Management Certification
  • Smart Server

Interests

  • Team Strategy Games (League of Legends -Rank Gold)
  • Reading (non-fiction)
  • Music (I'm a multi instrumentalist)
  • Outdoor Recreation
  • Gym Workouts
  • Community Cleanup (sherbourne)
  • Cooking (killer in the kitchen )

Timeline

Community Manager
Staples
01.2023 - Current
Director of Donor Acquisition
WFP Fundraising
01.2021 - 01.2023
Business Owner / Lead Project Manager
Sean William O'Neill Photography
01.2010 - Current
Mohawk College of Applied Arts And Technology
Bachelor of Science from Chemical Engineering
Sean William O'Neill