Sean McKenzie
Rialto
Summary
On time ,fast learner
Overview
10
10
years of professional experience
1992
1992
years of post-secondary education
Work History
Transportation Specialist
Mac9transportation,llc
Rialto
09.2021 - Current
- Coordinated transportation schedules for efficient delivery of goods.
- Managed customer inquiries regarding shipment status and logistics solutions.
- Collaborated with drivers to optimize routes and minimize delays.
- Processed documentation for shipments to ensure compliance with regulations.
- Analyzed transportation data to identify process improvements and efficiencies.
- Developed relationships with vendors to enhance service availability and reliability.
- Oversaw inventory management to support timely order fulfillment and delivery.
- Assisted in training new staff on transportation policies and procedures.
- Maintained records of shipping documents including invoices, bills of lading, manifests.
- Kept transportation operations in compliance with company, legal and safety requirements.
- Organized delivery schedules and provided customers with timely updates.
- Worked with providers such as freight carriers to resolve delivery problems and make schedule adjustments.
- Monitored driver performance to ensure compliance with safety regulations and company policies.
- Communicated regularly with customers regarding changes in routes or estimated delivery times.
- Analyzed current routing systems and identified areas for improvement in delivery methods, times, and routes.
- Directed daily transportation of cargo.
- Coordinated and managed daily transportation operations to ensure efficient delivery of goods.
- Processed paperwork required by various government agencies including customs clearance documents.
- Resolved customer complaints related to shipment delays or damages in an effective manner.
- Developed and implemented plans to reduce costs associated with transportation processes.
- Ensured compliance with local, state, federal regulations regarding hazardous materials handling.
- Identified operational problems that impacted timely deliveries or increased costs and proposed solutions accordingly.
Warehousing lead
UPS
Fontana
01.2016 - 08.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Fontana High School
Fontana, CASkills
- Route optimization
- Regulatory compliance
- Logistics management
- Shipment documentation
Timeline
Transportation Specialist
Mac9transportation,llc
09.2021 - Current
Warehousing lead
UPS
01.2016 - 08.2020
Fontana High School