Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases and test plans. Dedicated to analyzing and resolving issues. Always striving to improve and attain new skills to ultimately achieve a role in either Game Production or Project Management
Overview
9
9
years of professional experience
Work History
QA Analyst
We the Collective Design Inc.
04.2020 - Current
Improved software quality by executing thorough test plans and identifying issues before release.
Enhanced product performance by conducting comprehensive regression testing on new updates.
Working on microsites developed in HTML, Javascript, and React framework that focus on marketing and advertising for youth entertainment brands ranging from Nintendo to Pokémon
Annual professional development to improve my technical knowledge is HTML and CSS.
Building repositories and hosting virtual stand ups with Developers, Designers, and the Project Management team to better the methods and process of the QA department.
Manual end-to-end user testing across desktop and responsive as well as Meta Data and Performance testing were a part of QA's regular testing phases during the development cycle.
WCAG Accessibility reviews to adhere to 1st party standards and guidelines.
Localization content and copy reviews to ensure the quality of work is not only met for our key demographic but also to regions where we may expect a target audience.
Device inventory and management to ensure our scope of support with projects are met while considering hardware limitations.
QA Team Lead/ Software Test Engineer
The Coalition at Microsoft Studios
04.2019 - 10.2019
Games/Projects: Gears 5
Team Lead for: (1) Multiplayer online, (2) Console Performance team and (3) Escape team
Leading approx. 30 individuals, ensuring day to day tasks were actioned on.
Ran scrums and monitored development tasks daily.
Writing test cases and reference documentation.
Scoped and planned for integration of content submission for future content release.
Outlining and documenting first-party compliance guidelines to ensure local and outsourced teams were provided documentation for release.
Bug Tracking and Regression testing using JIRA database and other development tools.
Mentorship twice a month in Production.
Knowledge with production tasks such as: Agile management, sprint and milestone reviews, triage, and organizing dev tasks for future Sprints.
Attendance at monthly design meetings with development director, multiplayer director, art director and head of production.
QA Analyst/ Software Test Engineer
Capcom Mobile Game Studios
06.2018 - 01.2019
2 Unreleased projects (Undisclosed)
QA Analyst for Mobile Games Team
Organized and outlined day to day focus plans with QA Manager
Worked with QA Manager and Producers to monitor tasks across various developers and Agile project boards to determine timeline of feature implementations
Report any issues to developers and producers accordingly
Administrative tasks such as Device management, device ID tracking, inventory tracking, documentation updates to various QA and Production confluence pages, and organization of meeting and review notes
Creating, organizing, and maintaining a full Build Repository with detailed list of fixed issues and notes for tracking purposes across the team
Test case and checklist write ups against design documentation
Bi-monthly reviews with Production and Design teams
Hiring and Training of new QA and update of training documentation to assist with onboarding
Worked with Associate Producer to update and distribute design changes in development cycle into database to ensure successful release plan.
Multiplayer Online QA Team Lead/ Software Test Engineer
The Coalition at Microsoft Studios
06.2017 - 07.2018
Games/Project: Gears of War Ultimate Edition, Gears 5 (pre-production)
Successfully led a group of 10 individuals
Task distribution and host of team scrums to detail daily and weekly tasks
Test case write-ups for local QA teams
Determining tasks for developers and QA arriving per Sprint/Milestone by revision of Dev agile boards with Production and Director teams
Ran daily meetings with Managers, Producers, and Directors to ensure project was inline with parity of design expectations
User Research QA Point of Contact for feature review post internal and external playtest sessions
Network services stress tests of Local and Dedicated servers
Bug Tracking and Regression testing using JIRA database and other QA tools
Introductory and Onboarding documentation planning and write-up for training of new hires.
QA Development Support
Electronic Arts Vancouver
06.2015 - 06.2017
Games/Projects: FIFA 2016, FIFA 2017, Titanfall 2, UFC 3
Successfully ran sprint Deliverables and Milestone Deliverables
TFC & OFT management
Efficient network Performance Testing; Framerate and Screen Transition Testing
Creating Test Documentation
Workspace Management to improve overall quality for local QA teams.
Education
Associate of Arts - Video Game Design
Art Institute of Vancouver
Vancouver
01.2015
Skills
Proficient at testing backend code in HTML5 and Java
Agile Methodology Knowledge
Manual Testing Proficiency
Performance Testing Abilities
Possess a strong attention to detail
Able to identify, analyze and solve problems
Organization, developing project scope, meeting timelines and delivery dates
Able to excel in a fast-paced and intense environment
Team driven and focused on the betterment of team and project health
Excellent communication skills and able to lead, motivate, and engage a team
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
French
Limited Working
Hobbies
PC Building, Game Development, Story Writing, Video gaming, Tabletop Gaming
Timeline
QA Analyst
We the Collective Design Inc.
04.2020 - Current
QA Team Lead/ Software Test Engineer
The Coalition at Microsoft Studios
04.2019 - 10.2019
QA Analyst/ Software Test Engineer
Capcom Mobile Game Studios
06.2018 - 01.2019
Multiplayer Online QA Team Lead/ Software Test Engineer
The Coalition at Microsoft Studios
06.2017 - 07.2018
QA Development Support
Electronic Arts Vancouver
06.2015 - 06.2017
Associate of Arts - Video Game Design
Art Institute of Vancouver
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