Sean Killen
Torono,Ontario
Summary
I am a seasoned business owner with over 15 years of experience in the bicycle industry. Since establishing my own bicycle retail business, I have grown and added a distribution company that supplies a wide range of outdoor products, including bicycles, to shops across Canada.
My extensive experience in both retail and distribution has allowed me to develop a deep understanding of the cycling and outdoor industry, and has enabled me to effectively lead a workforce, manage inventory, optimize supply chains, and build strong relationships with suppliers and customers.
I am passionate about fitness and the outdoors, and have leveraged my expertise to create a thriving business presence within the bicycle and outdoor product sectors. My unwavering work ethic, my superior communication skills along with my commitment to excellence, and track record of success make me a valuable asset in any setting.
Overview
19
19
years of professional experience
Work History
Owner
NORU XPLR
02.2020 - Current
- Oversight of daily business operations and financial decisions to drive profitability and growth.
- Developed long-term relationships with key clients, vendors and service providers.
- Resolved customer service issues with timely and professional resolutions.
- Negotiated contracts with vendors and service providers to secure favorable terms of service.
- Built loyal account base and long-term business relationships with accounts.
- Forecasted and managed budgets to boost cost-effectiveness and profitability.
- Supported company goals through careful reinvestment of profits.
- Created systems and procedures to streamline business processes and optimize resources.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Owner
Bikes On Wheels
09.2009 - Current
- Management of day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Sales Representative
Killen Sales
04.2005 - 08.2009
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated new leads through networking and attending industry events.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and delivered engaging sales presentations to convey product benefits.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
Smiths Falls District Collegiate Institute
Smiths Falls, ON09.1997
Skills
- Labor Relations
- Product Branding
- Business Planning
- Operations Management
- Customer Relations
- Business Marketing
- Financial Management
- Business Development
- Attention to Detail
- Task Delegation
- Bookkeeping
- Purchasing and Planning
Languages
English
Native or Bilingual
Interests
In addition to my professional pursuits, I am an avid enthusiast of various outdoor activities, which serve as both a source of personal fulfillment and a testament to my dedication to the outdoor industry. These hobbies include:
- Cycling: Cycling has been a lifelong passion of mine, and I regularly participate in road cycling, mountain biking, and competitive cycling events. This deep involvement has given me an intimate understanding of the cycling community and industry trends.
- Dirt Biking: I have a profound love for dirt biking and the thrill of off-road adventures. This hobby has honed my appreciation for precision engineering and rugged outdoor experiences.
- Snowboarding: The winter season finds me carving through snow-covered slopes on my snowboard. This pursuit not only provides physical challenges but also allows me to stay attuned to the needs of winter sports enthusiasts in the outdoor product market.
- Hiking: Hiking offers me the opportunity to connect with nature and explore the beauty of the great outdoors.
My dedication to these hobbies extends beyond leisure; it fuels my understanding of the outdoor and adventure sports industries, enabling me to contribute unique insights to the businesses I am involved with.
Timeline
Owner
NORU XPLR
02.2020 - Current
Owner
Bikes On Wheels
09.2009 - Current
Sales Representative
Killen Sales
04.2005 - 08.2009
High School Diploma -
Smiths Falls District Collegiate Institute
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