Sean Keating
Halifax,NS
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
15
15
years of professional experience
Work History
Restaurant General Manager
Boston Pizza
10.2020 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
- Streamlined operational processes to improve overall efficiency without compromising service or product quality.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Carefully interviewed, selected, trained, and supervised staff.
Restaurant General Manager
The Auction House
10.2018 - 03.2020
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Negotiated with vendors to secure the best pricing on quality ingredients and supplies while maintaining cost control measures.
- Established relationships with local businesses and organizations to generate catering opportunities for additional revenue streams.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Carefully interviewed, selected, trained, and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Restaurant General Manager
Gahan House
10.2017 - 10.2018
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Evaluated performance metrics regularly, identifying areas for improvement and adjusting strategies accordingly for continued growth in sales figures.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Restaurant General Manager
Moxies
05.2009 - 10.2017
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Evaluated performance metrics regularly, identifying areas for improvement and adjusting strategies accordingly for continued growth in sales figures.
- Ensured compliance with all health department regulations as well as company policies and procedures.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Carefully interviewed, selected, trained, and supervised staff.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Education
Bachelor of Science - Computing Science
Dalhousie
Halifax, NS05.2003
Skills
- Purchasing
- Talent Development
- Business Management
- Customer Engagement
- Labor Management
- POS System Knowledge
Languages
English
Native or Bilingual
Timeline
Restaurant General Manager
Boston Pizza
10.2020 - Current
Restaurant General Manager
The Auction House
10.2018 - 03.2020
Restaurant General Manager
Gahan House
10.2017 - 10.2018
Restaurant General Manager
Moxies
05.2009 - 10.2017
Bachelor of Science - Computing Science
Dalhousie
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