SEAN JOSEPH
Toronto,ON
Summary
Experienced Account Manager with a proven track record in lead generation and resolving customer issues. Known for engaging and personable approach, skilled at increasing business opportunities through dynamic marketing strategies, sharp communication skills, and unwavering dedication to customer service.
Overview
8
8
years of professional experience
Work History
Account Manager
BellMedia
07.2022 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Coordinated cross-departmental efforts to execute successful marketing campaigns for key accounts.
Broadcast Sales Coordinator
BellMedia
10.2018 - Current
- Work closely with Account Executives on a daily basis to prepare contracts, and maintain sales orders
- Develop and distribute reports to measure the success of each campaign
- Maintain constant communication with advertisers to execute and revise contracts
Assistant Broadcast Activator
Amplifi
01.2017 - 10.2018
- Purchased all radio and television media for Disney Studios Home Entertainment releases, and a theatrical release
- Assisted Broadcast team with contract checking, inputting, post reports and discrepancy clearing in Adtraq
- Updated media plans with additions and preemptions on a regular basis
- Created and sent weekly Conventional program rankers to client
Account Executive/Talent Manager
Copper
- Hired employees, conducted group interviews and processed hiring-related paperwork
- Created training materials and conducted trainings and workshops with talent
- Coordinated logistics for nation-wide marketing campaigns and created post-event reports
Experiential Account Executive
The Ambient Group
- Managed the De'Longhi account
- Facilitating B2B loans, event sourcing, staffing, logistics, and reporting
- Aided in the management and execution of events for TVNZ, Kellogg's, Woodstock Bourbon, and LG
Education
Honours Bachelor of Arts, Communications Studies -
Wilfrid Laurier University
Skills
- Client Relationship Building
- Account Management
- Written and verbal communication
- Customer Service
- Strategic selling
- Sales Quota Achievement
- Customer rapport
- Performance Tracking
- Financial Reporting
- Systems and software expertise
Timeline
Account Manager
BellMedia
07.2022 - Current
Broadcast Sales Coordinator
BellMedia
10.2018 - Current
Assistant Broadcast Activator
Amplifi
01.2017 - 10.2018
Account Executive/Talent Manager
Copper
Experiential Account Executive
The Ambient Group
Honours Bachelor of Arts, Communications Studies -
Wilfrid Laurier University
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