Summary
Overview
Work History
Education
Skills
Timeline
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Sean illum

2685 Valley Springs

Summary

Dynamic Night Manager with extensive experience at Westlane Bowl, excelling in cash handling and customer service. Proven track record in emergency response and conflict resolution, ensuring guest satisfaction and safety. Skilled in mechanical diagnostics and maintenance, effectively leading teams to enhance operational efficiency and resolve issues promptly.

Overview

22
22
years of professional experience

Work History

Night Manager (2021-2023)

Westlane Bowl
09.2021 - 12.2023
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.


Night Manager

Westlane Bowl
11.2001 - 12.2023

Worked on machines for bowling. Doing preventative maintenance on machines to running.

  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

Head Mechanic

Albany Bowl
04.2017 - 03.2021
  • Completed diversified electrical work on automotive equipment such as servicing and installing batteries and terminals, repairing and adjusting lights and repairing generators and starters.
  • Performed routine and scheduled maintenance services.
  • in charge of ordering supplies to the buisness
  • Diagnosed mechanical failures to determine and delegate corrective actions.

Education

GED -

Lincoln High School
Stockton, CA
06-1992

Skills

  • Cash handling
  • Emergency response
  • Customer service
  • Conflict resolution
  • Team leadership
  • Safety compliance

Timeline

Night Manager (2021-2023)

Westlane Bowl
09.2021 - 12.2023

Head Mechanic

Albany Bowl
04.2017 - 03.2021

Night Manager

Westlane Bowl
11.2001 - 12.2023

GED -

Lincoln High School
Sean illum