Summary
Overview
Work History
Education
Skills
Languages
Additional Information
References
Timeline
Generic

Sean Haberlin

Merritt,BC

Summary

A dynamic leader with a first class work ethic that has excelled in numerous areas of the service industry, including customer service, training, handling and counting inventory, cash handling, POS handling, conflict resolution, cooking, cleaning, equipment maintenence and more. Flexible schedule and excellent workplace attendance record.

Overview

15
15
years of professional experience

Work History

Shift Leader

Church's Chicken
12.2014 - 11.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Provided equipment maintenance to store equipment whenever required.

Assistant Manager

Dominos Pizza Inc.
12.2009 - 04.2011
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Prepared and cooked food that consistently met the requirements of the franchise.

Education

McNair Secondary, Cambie Secondary
Richmond, BC

Skills

  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Strong verbal and written communication
  • Training assistance
  • Customer service management
  • Team collaboration and leadership
  • Conflict resolution
  • Goal setting and tracking
  • POS system operation
  • Safety processes and procedures
  • Inventory counts
  • Complaint resolution
  • Sales and upselling
  • Shift paperwork completion

Languages

English
Full Professional

Additional Information

Has been Foodsafe verified twice

References

- Chirag, Church's Chicken manager: 1-672-558-8456


- Pramod, Church's Chicken Assistant Manager: 1-236-777-3666


- Navkriti, Church's Chicken Supervisor: 1-236-512-0376

Timeline

Shift Leader

Church's Chicken
12.2014 - 11.2024

Assistant Manager

Dominos Pizza Inc.
12.2009 - 04.2011

McNair Secondary, Cambie Secondary

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Sean Haberlin