Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Sean Cote

Saint-Lazare,QC

Summary

Customer Service Specialist dedicated to enhancing customer satisfaction through exceptional service delivery. Proven ability to resolve concerns effectively, leveraging strong interpersonal skills to foster positive relationships. A track record of driving measurable improvements in customer outcomes.

Overview

7
7
years of professional experience

Work History

Gardener

Sean Cote
Saint Lazare, QC
04.2022 - Current
  • Advised customers on plant, flower or shrubbery care.
  • Performed transplanting, cultivating, trimming, fertilization and pruning tasks.
  • Cared for grounds by mulching, aerating, and edging around flower beds and walkways.
  • Trimmed or edged around flower beds, walks, or walls.
  • Ensured proper disposal of all waste generated from job sites.

Shoveler

Sean Cote
Saint Lazare, QC
11.2019 - Current
  • Ensured pathways were snow/ice free and safe for clients throughtout the duration of the winter season

Gardener/ Landscaper

Laura Roch
Saint Lazare, QC
04.2018 - Current
  • Planned and planted flower beds and borders according to customer requirements.
  • Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
  • Inspected outdoor areas regularly to ensure they are free from hazards such as broken glass or trip hazards.
  • Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.

Education

DEP Horticulture & Garden Center Management - Horticulture

HAECC
Huntingdon
07-2017

High School Diploma -

Westwood Senior
Hudson
06-2014

Skills

  • Customer service and assistance
  • Customer relationship building
  • Physical Strength
  • Innovative Thinking

Affiliations

  • Nature related activities (camping, hiking, kayaking, ect...)
  • Cooking
  • Physical exercise

Languages

English
Native/ Bilingual
French
Limited

References

References available upon request.

Timeline

Gardener

Sean Cote
04.2022 - Current

Shoveler

Sean Cote
11.2019 - Current

Gardener/ Landscaper

Laura Roch
04.2018 - Current

DEP Horticulture & Garden Center Management - Horticulture

HAECC

High School Diploma -

Westwood Senior

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Sean Cote