Sean Butler
St. Thomas,ON
Summary
I am a motivational leader with a love for managing people. My consistent, disciplined approach to continuous improvement empowers my teams to make impactful changes with significant results. As a Lean Six Sigma Black Belt, I have gained progressive leadership experience in ecommerce, mining, consulting, banking, retail, equipment manufacturing, and logistics.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
Work History
Operations & Change Manager
Amazon
London, ON
05.2023 - Current
- Named Management Chair of the Joint Health & Safety Committee at YXU1
- Lead a team of 10 managers and ~600 associates to fulfill an average daily volume of 150,000 deliveries
- Process Path Owner for Pack Singles, which has been the safest department in Outbound at YXU1 since launch
- 96% favourability score for Safety Leadership
- Successfully executed a project to reduce cycle time by 1.1s per package in Slam at Pack across all shifts
- Successfully executed a project to increase productive time from 89% to 94% across all shifts.
Director of Operations
FlashBox (Same-day-delivery Logistics Tech Company)
Toronto, ON
05.2022 - 05.2023
- Lead the expansion of the company’s delivery capacity from ~500 parcels a day in Toronto, to ~4000 parcels per day across Toronto, Vancouver, Calgary and Montreal
- Oversaw opening of 3 new sorting centers
- Shortened average sorting time from 5hr to 2.5hr using Lean methods while also reducing unit cost and improving quality metrics across all relevant categories: inbound logistics, sorting and delivery
- Developed a nation-wide operations management team
- Trained operations management team to the LSS Green Belt level
- Achieved positive operations contribution margin every day without exception
- Managed fleet of over 100 gig-economy style drivers, ensuring 99%+ same-day delivery success.
Head of Operations
Long & McQuade (Canada’s Largest Music Retailer, $500M+ per year)
Toronto, ON
09.2020 - 05.2022
- Reporting to the President, took over from the retiring Head of Operations
- Lead the operations management team, directing 150+ employees in manufacturing over 100 different products and in shipping over 5000 units (average ~$500,000/day in revenue) in a 150,000sqft facility
- Responsible for maintaining safety culture among employees as head of the Joint Health & Safety Committee
- P&L responsibility for a division worth $100M in revenue per annum in manufactured & resale goods
- Developed and implemented a continuous improvement strategy, personally trained 12 LSS Green Belts
- Developed and widely reported a suite of monthly KPIs focused on the core drivers of operational excellence: time, cost, quality, and safety.
Management Consultant
Carly Rian Group (Boutique Management Consulting Firm)
Toronto, ON
10.2019 - 08.2020
- Lead the inventory & master data improvement workstream of a multi-year strategic implementation program for a top-tier, publicly traded Canadian retail corporation
- Identified more than $2M in obsolete, slow- and non-moving inventory for reduction
- Lead a DMAIC (six sigma) process improvement project for the credit card group of a major Canadian bank
- Provided recommendations to drastically reduce the error rate in the campaign execution process and shorten go-to-market time for new products by ~60%.
Continuous Improvement Manager
Baffinland Iron Mines
Toronto, ON
06.2017 - 04.2019
- Reported directly to the Chief Financial Officer in a chief-of-staff role, developed a strategic vision and roadmap for each of the Business Services departments (Finance, Procurement & Supply Chain, and IT)
- Lead selected high-priority projects to improve supply chain processes such as purchasing, contract management and vendor management using process mapping, gap analysis and workshop facilitation
- Executed $575,000,000 senior secured notes offering by successfully managing communications between the company, legal counsel, underwriters & investors.
Continuous Improvement Advisor
Baffinland Iron Mines
Toronto, ON
06.2017 - 12.2017
- Lead a Lean improvement in maintenance, reducing average repair time on an ore hauling truck by 50%
- Lead a transition to a new warehousing and goods receipt model aimed at reducing acceptance of incorrect orders to <1% and providing supply chain visibility to internal customers.
Education
Master of Business Administration -
Dalhousie University
01.2017
Bachelor of Commerce - International Business & Marketing
Concordia University
01.2014
Bachelor of Arts - English Literature
Concordia University
01.2011
Lean Six Sigma Black Belt -
Skills
- Motivational leadership
- Managing people
- Continuous improvement
- Lean Six Sigma Black Belt
- Ecommerce
- Mining
- Consulting
- Banking
- Retail
- Equipment manufacturing
- Logistics
- Operations management
- Change management
- Safety leadership
- Project management
- Process improvement
- Lean methods
- Operations contribution margin
- Fleet management
- Same-day delivery
- Manufacturing
- Shipping
- P&L responsibility
- Continuous improvement strategy
- KPI reporting
- Management consulting
- Inventory management
- Data improvement
- Strategic implementation
- DMAIC (Six Sigma)
- Campaign execution
- Supply chain processes
- Purchasing
- Contract management
- Vendor management
- Senior secured notes offering
- Lean improvement
- Maintenance
- Warehousing
- Goods receipt
- Statistical analysis
- Teaching
- Raising awareness
- Parenthood
- Musical performance
- Team Development
- Training and Development
Personal
- Parenthood, 12/01/21, Present
- Musical Performance, 2004, Present
Volunteer Experience
- Medical Research – Statistical support to Dr. Lawen, Urological Surgeon, Halifax, NS, 01/01/22, Present
- March of Dimes – Social calls with recovering stroke patients, Toronto, ON, 01/01/22, Present
- Junior Achievement – Teaching children about business, Toronto, ON, 01/01/22, Present
- Capitalize for Kids – Raising awareness for children’s mental health, Halifax, NS, 09/01/16, 04/01/17
Affiliations
- Medical Research – Statistical support to Dr. Lawen, Urological Surgeon, Halifax, NS, 01/01/22, Present
- March of Dimes – Social calls with recovering stroke patients, Toronto, ON, 01/01/22, Present
- Junior Achievement – Teaching children about business, Toronto, ON, 01/01/22, Present
- Capitalize for Kids – Raising awareness for children’s mental health, Halifax, NS, 09/01/16, 04/01/17
- Parenthood, 12/01/21, Present
- Musical Performance, 2004, Present
Timeline
Operations & Change Manager
Amazon
05.2023 - Current
Director of Operations
FlashBox (Same-day-delivery Logistics Tech Company)
05.2022 - 05.2023
Head of Operations
Long & McQuade (Canada’s Largest Music Retailer, $500M+ per year)
09.2020 - 05.2022
Management Consultant
Carly Rian Group (Boutique Management Consulting Firm)
10.2019 - 08.2020
Continuous Improvement Manager
Baffinland Iron Mines
06.2017 - 04.2019
Continuous Improvement Advisor
Baffinland Iron Mines
06.2017 - 12.2017
Master of Business Administration -
Dalhousie University
Bachelor of Commerce - International Business & Marketing
Concordia University
Bachelor of Arts - English Literature
Concordia University
Lean Six Sigma Black Belt -
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