SEAN BRYAN
Leonard
Saint John
Summary
Dynamic and results-oriented professional with a proven track record of spearheading operations, driving sales growth, and fostering strong relationships in challenging environments. My hands-on experience in managing businesses, developing strategic marketing initiatives, and leading teams have honed my ability to navigate complex situations and deliver substantial outcomes. Committed to excellence and continuous improvement, I excel in optimizing operational efficiencies and enhancing customer satisfaction.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Branch Leader
Bath Fitter
04.2024 - 03.2025
- Promoted a positive work environment by promptly addressing employee concerns and fostering open communication lines between staff members at all levels of the organization.
- Managed branch operations to ensure smooth functioning of all aspects for New Brunswick clientele, consultants, and installers.
- Championed corporate social responsibility initiatives within the branch, leading to increased community engagement and positive brand image.
- Established strong relationships with clients to foster trust, loyalty, and long-term business partnerships.
- Mentored employees toward professional development by creating tailored career plans based on individual goals aligned with organizational objectives.
- Developed high-performing teams by providing ongoing coaching, feedback, and performance evaluations.
- Streamlined office operations by monitoring and addressing client correspondence and data communications.
- Enhanced branch performance by implementing effective sales strategies and staff training programs.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Collaborated with other branches to share best practices and drive consistent organizational performance.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
Owner/Operator
Loomis Express
03.2021 - 08.2022
- Spearheaded daily operations as an Owner/Operator, consistently delivering high-quality results and exceeding customer expectations
- Designed and implemented a proactive account management strategy, increasing the clientele base by over 50% through personalized service and engagement
- Addressed and resolved customer complaints professionally and efficiently, maintaining high customer satisfaction and loyalty by adopting innovative business practices
- Collaborated with branch managers to develop and execute cost-saving initiatives and resource optimization strategies, enhancing operational efficiency
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Sales and Marketing
Wesnor Inc.
04.2011 - 10.2020
- Drove exceptional sales performance by achieving over $1 million in gross product sales in a single month, setting a company record for monthly sales revenue
- Consistently ranked as the lead salesman, demonstrating unparalleled ability to understand client needs and effectively tailor product presentations to drive sales
- Developed and managed a highly successful email marketing campaign that significantly enhanced brand loyalty and doubled our customer engagement, contributing to sustained sales growth
- Utilized analytical skills to interpret customer feedback, leading to strategic product improvements and innovations that increased customer retention and satisfaction
- Cultivated strong relationships with clients through exceptional service and follow-up, ensuring a positive customer experience and fostering long-term loyalty
- Collaborated closely with sales and marketing teams to identify emerging trends and adjust buying strategies accordingly.
- Collaborated with sales and marketing teams to forecast demand more accurately, aligning production schedules with market needs.
Volunteer Firefighter
OSM Township
07.2011 - 10.2016
- Responded to emergency calls as part of a cohesive firefighting team, performing critical duties such as fire suppression, search and rescue, and emergency medical aid to protect lives and property
- Participated in continuous training programs to master firefighting techniques, emergency medical procedures, and specialized equipment, ensuring preparedness for all emergencies
- Conducted fire safety inspections and public education sessions, contributing to community awareness and prevention efforts and exemplifying a commitment to public safety
- Demonstrated adaptability and presence of mind in high-pressure situations, effectively employing strategic decision-making and problem-solving skills to save lives and property
- Maintained and inspected firefighting equipment and apparatus, ensuring operational readiness and reliability for emergency response
- Increased public awareness about fire safety through participation in community events and media interviews.
- Demonstrated adaptability during crises by adjusting tactics based on changing conditions or new information.
Security Guard
Spanky's
05.2014 - 05.2015
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergencies to assess and deflect issues.
- Checked identification of persons entering and exiting the establishment to eliminate unauthorized visitors.
Retail Sales
The Beer Store
01.2009 - 04.2011
Education
Bachalors of Business Managment -
University of New Brunswick
Saint John, NB 05.2001 -
BBA - Graduated With Honours
Trent University
Peterborough, ON 05.2001 -
National Fire Protection Association Diploma - NFPA Level I & II
Eastern Ontario Emergency Training Academy
Norwood, ON 05.2001 -
Sales And Marketing Diploma - Sales And Marketing
Loyalist College of Applied Arts And Technology
Belleville, ON 05.2001 -
Skills
- Execution of Strategic Initiatives
- Expertise in Client Relations
- Crisis Resolution
- Brand Strategy Development
- Process Optimization
- Effective Team Collaboration
- Project Execution
- Digital Literacy
- Effective Team Leadership
- Team Skill Enhancement
- Sales Performance Oversight
- Process Improvement Expertise
Timeline
Branch Leader
Bath Fitter
04.2024 - 03.2025
Owner/Operator
Loomis Express
03.2021 - 08.2022
Security Guard
Spanky's
05.2014 - 05.2015
Volunteer Firefighter
OSM Township
07.2011 - 10.2016
Sales and Marketing
Wesnor Inc.
04.2011 - 10.2020
Retail Sales
The Beer Store
01.2009 - 04.2011
Bachalors of Business Managment -
University of New Brunswick
05.2001 -
BBA - Graduated With Honours
Trent University
05.2001 -
National Fire Protection Association Diploma - NFPA Level I & II
Eastern Ontario Emergency Training Academy
05.2001 -
Sales And Marketing Diploma - Sales And Marketing
Loyalist College of Applied Arts And Technology
05.2001 -
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