Sean Bloomfield
Alliston,ON
Summary
Seasoned Operations Manager and talented leader with 14 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
16
16
years of professional experience
1
1
Certification
Work History
District Manager
Bristol Car and Truck rentals
01.2017 - Current
- Established positive and effective communication amongst staff and organization leadership, reducing miscommunications, and missed deadlines.
- Achieved higher employee retention rates by fostering positive work environment and providing opportunities for professional growth.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, help company evolve and grow to 14 locations.
- Observed over 60 employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supervised 7 locations with over 500 vehicles, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as conducting regular audits of 7 locations within my district minimizing vehicle theft and conversations by 20% .
- Fostered an environment of open communication between management teams across district to share best practices in operations optimization and problem-solving techniques.
- Achieved consistent topline revenue growth year over year by 10% by identifying new business opportunities and expanding existing client base within district.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Developed and maintained strong relationships with vendors/accounts, negotiating preferential pricing and delivery terms to grow market share.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations, boost profits without effecting service.
Branch Manager
Enterprise Rent-A-Car
01.2011 - 02.2017
- Successfully managed all aspects of a car rental operation, including customer service, fleet management, marketing, accounting and sales with a fleet of 250 vehicles
- Successfully held Enterprise’s customer service champion trophy for 6 months, achieving to goal of 93% customer satisfaction by leading of team of 8 rental staff to be customer service centric
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Championed process improvement initiatives that resulted in increased efficiency, improved service quality, or cost savings for the organization as a whole.
- Achieved and exceeded monthly rental revenue targets by 10% through effective sales strategies, fleet utilization and customer relationship management.
Assistant Manager
Enterprise Rent-A-Car Holdings
01.2009 - 01.2011
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Business Marketing/ Administration Diploma - Business
George Brown College
Toronto, ON07.2009
Skills
- Operations Management
- Customer Service
- Performance Management
- P&L Management
- Attention to Detail
- Conflict Management
- Leadership and team building
- Problem Resolution
- Team Player
- Effective leader
- Microsoft Outlook, Word, and Excel
- Customer-focused
- Exceptional telephone etiquette
- Team Leadership
Certification
OMVIC (Ontario motor vehicle Industry Counsil)
References
Available Upon Request
Languages
English
Full Professional
Timeline
District Manager
Bristol Car and Truck rentals
01.2017 - Current
Branch Manager
Enterprise Rent-A-Car
01.2011 - 02.2017
Assistant Manager
Enterprise Rent-A-Car Holdings
01.2009 - 01.2011
Business Marketing/ Administration Diploma - Business
George Brown College
OMVIC (Ontario motor vehicle Industry Counsil)
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