Sean B. Kerwin
Woodlake
Summary
Seeking a position as a Restaurant Team Member that allows me to utilize my restaurant operation knowledge and customer service skills to their fullest ability to best benefit the restaurant.
Overview
8
8
years of professional experience
Work History
QA, Server, Food Runner and To Go Team Member
Chili’s Grill & Bar
Visalia, CA
04.2021 - 04.2026
- Delivered exceptional dining experiences through attentive service and menu knowledge.
- Trained new staff on operational procedures and customer service standards.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
- Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
- Implemented upselling techniques, boosting overall revenue for the restaurant.
Lead Audio/Live Sound Technician
Three Rivers Jazzaffair
Three Rivers, CA
04.2018 - Current
- Set up and operated sound equipment for live events, ensuring optimal audio quality.
- Trained junior technicians on sound setup procedures and equipment use protocols.
- Collaborated with artists and event coordinators to meet specific sound requirements.
- Conducted routine maintenance on sound systems, troubleshooting issues effectively.
- Assisted in the design of stage layouts to enhance acoustics and audience experience.
Clothing Sales Associate
Sportsman’s Warehouse
Visalia, CA
09.2020 - 01.2021
- Assisted customers in selecting appropriate clothing and gear for outdoor activities.
- Maintained organized sales floor to enhance customer shopping experience.
- Collaborated with team members to restock merchandise efficiently.
- Communicated product knowledge to educate customers on features and benefits.
- Supported loss prevention efforts by monitoring dressing rooms and reporting suspicious activity to management.
- Completed assigned tasks during store opening or closing procedures, ensuring readiness for business hours.
- Streamlined inventory management by assisting with regular stock checks and merchandise organization.
Christmas Seasonal Sales Associate
G. By Guess
Visalia Mall, Visalia, CA
08.2019 - 01.2020
- Maintained store presentation standards by organizing merchandise displays effectively.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale system to ensure smooth checkout experience.
- Collaborated with team members to manage inventory levels and restock products as needed.
- Educated customers on promotions and loyalty programs to drive sales initiatives.
Education
No Degree - Music Performance
College of The Sequoias
Visalia, CASkills
- Teamwork and collaboration
- Time management
- Problem-solving
- Multi-taskinging
- Reliable and punctual
- Excellent people skills
- Exceptional customer service
- Cash handling
- Outgoing personality
- Conflict resolution
- Policy and procedure adherence
Timeline
QA, Server, Food Runner and To Go Team Member
Chili’s Grill & Bar
04.2021 - 04.2026
Clothing Sales Associate
Sportsman’s Warehouse
09.2020 - 01.2021
Christmas Seasonal Sales Associate
G. By Guess
08.2019 - 01.2020
Lead Audio/Live Sound Technician
Three Rivers Jazzaffair
04.2018 - Current
No Degree - Music Performance
College of The Sequoias