Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sean Berridge
Open To Work

Sean Berridge

Brantford,ON

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Sales RepresentativeRegional ManagerOwnerTravel ConsultantGolf Professional

Work Type

Full TimeSeasonal WorkPart TimeConsultingContract Work

Location Preference

On-SiteRemoteHybrid
Location: Brantford, ONBurlington, ONOakville, ONWoodstock, ONToronto, ON
Open to relocation: No

Salary Range

$95000/yr - $200000/yr

Important To Me

Work-life balancePersonal development programsCareer advancementHealthcare benefitsCompany CultureWork from home optionPaid time offTeam Building / Company RetreatsStock Options / Equity / Profit SharingFlexible work hoursPaid sick leave

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

19
19
years of professional experience

Work History

Operations Manager

Landscape Effects Property Management
Toronto, Ontario
11.2024 - Current
  • Managed daily operations for landscape maintenance and property management services.
  • Oversaw scheduling and coordination of staff for various landscaping projects.
  • Implemented quality control measures to ensure service excellence in property management.
  • Developed relationships with clients to understand their landscaping needs and preferences.
  • Conducted regular inspections of properties to maintain high standards of care.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Formed and sustained strategic relationships with clients.

Travel Consultant

Pauwels Travel Bureau
Brantford, Ontario
05.2019 - Current
  • Coordinated travel itineraries and reservations for flights, hotels, and activities.
  • Researched destinations to provide clients with up-to-date travel information.
  • Communicated with vendors to secure best rates and services for clients.
  • Managed client inquiries and resolved issues related to travel arrangements.
  • Educated clients on travel policies, visa requirements, and health advisories.
  • Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
  • Provided customers with detailed information about travel destinations and packages.
  • Reserved hotel rooms for business travelers based on individual preferences, schedules, and budgets.
  • Responded promptly to clients regarding visa, passport, and security inquiries.
  • Advised clients on foreign currency exchange rate fluctuations when booking international trips.
  • Conducted research on new destinations and attractions to expand product portfolio.
  • Handled travel arrangements for groups, couples, executives, and special needs clients.
  • Collected payment for transportation and accommodations from customers.
  • Coordinated ground transportation to and from accommodations for clients.
  • Developed key customer relationships to increase sales.
  • Assisted customers with inquiries and resolved issues efficiently.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Sales Representative

Bobcat of Brantford
Brantford, ON
06.2022 - 11.2024
  • Developed strong relationships with clients to enhance customer loyalty.
  • Managed sales transactions and ensured accurate order processing.
  • Demonstrated product knowledge to educate customers on equipment features.
  • Collaborated with the service team to address customer inquiries effectively.
  • Developed key customer relationships to increase sales.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Reviewed monthly performance against targets set by management team.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Negotiated deals and handled complaints or objections.
  • Greeted and assisted customers to foster positive experiences.

Regional Manager

Landscape Effects Property Management
04.2016 - 06.2022
  • Trained new contractors on company policies and operational procedures.
  • Led team meetings to discuss project updates and address concerns.
  • Monitored work quality to maintain high standards across projects.
  • Conducted site inspections to assess contractor performance and safety adherence.
  • Implemented effective communication channels between different departments involved in a project's implementation.
  • Resolved conflicts between clients and contractors through mediation when needed.
  • Provided technical guidance and support to contractors on site as required.
  • Assisted in resolving any disputes between contractors and clients regarding scope of works or other issues.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.

Owner

Landscape by Design
Brantford, Ontario
03.2007 - 03.2016
  • Collaborated with clients to create personalized landscape plans meeting their needs.
  • Utilized design software to create detailed visual representations of landscape projects.
  • Presented design proposals to clients, explaining concepts and materials used.
  • Assisted in determining placement of trees, shrubs, flowers and other elements in order to maximize visual appeal while minimizing labor costs during installation process.
  • Selected materials such as pavers, stones, gravels, bricks based on the client's preferences and budget constraints.
  • Built relationships with vendors in order to obtain materials at discounted prices whenever possible.
  • Supervised installation of landscaping projects from start to finish.
  • Researched various plants, trees, shrubs and flowers to determine which are best suited for each project.
  • Prepared estimates for material costs associated with each project.
  • Utilized CAD software programs such as AutoCAD Land Desktop or Civil 3D for drawing plans and elevations.
  • Cut and trimmed lawns using power mowers and edgers.
  • Answered customer questions regarding care and general knowledge of landscape.
  • Pruned and trimmed trees and shrubs with shears and pruning saws.
  • Operated landscaping equipment to maintain grounds and remove trees.
  • Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
  • Picked and chose new shrubs and plants according to bedding and sunlight.
  • Built pergolas, retaining walls, decks, and large, and small scale water features to enhance grounds.
  • Cleared pathways of overgrowth, debris, and snow to reduce hazards.
  • Provided customer service, addressing client concerns and ensuring satisfaction with completed projects.
  • Installed outdoor lighting systems to enhance the nighttime appearance of landscapes.

Education

Diploma in Landscape Technology - Landscape Technology

Durban University of Technology
Durban, South Africa
12-1999

Skills

  • Client relations and customer service
  • Communication skills
  • Relationship building
  • Quality assurance and control
  • Customer retention strategies
  • Staff management
  • Project leadership
  • Problem solving
  • Conflict resolution
  • Team leadership

Timeline

Operations Manager

Landscape Effects Property Management
11.2024 - Current

Sales Representative

Bobcat of Brantford
06.2022 - 11.2024

Travel Consultant

Pauwels Travel Bureau
05.2019 - Current

Regional Manager

Landscape Effects Property Management
04.2016 - 06.2022

Owner

Landscape by Design
03.2007 - 03.2016

Diploma in Landscape Technology - Landscape Technology

Durban University of Technology

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Sean Berridge